How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Markel Direct Reviews

http://www.markeluk.com

EXCEPTIONAL

Service

4.7

601

718

ratings over the past year

Displaying all 3,984 reviews

Trusted Customer

Dudley

10 years ago

What Trusted Customer said about Markel Direct:

Simplicity in itself

How easy was that? Extremely easy

Trusted Customer

plymouth

10 years ago

What Trusted Customer said about Markel Direct:

So far they have been 1st class

Trusted Customer

10 years ago

First Class Service

A 1st class service ... quick and simple process.

Trusted Customer

Morpeth, Northumberland

10 years ago

What Trusted Customer said about Markel Direct:

Easy and hassle free, good value for money

Trusted Customer

10 years ago

Generally good experience - but don't use popunder windows!

Having bought insurance, tried to dl docs, didn't seem to work. Called the contact centre, had a great experience, they sent me the docs by email. Then when I minimised my browser I saw that actually...

Trusted Customer

10 years ago

Quick and cheap

Trusted Customer

London UK

10 years ago

What Trusted Customer said about Markel Direct:

Professional Indemnity not covered after all

Efficient system, but not delivering Professional Indemnity which I was looking for.

Paul

Markel Direct

10 years ago

Good afternoon, Steve from Markel Direct here - firstly thank you for your feedback. I tried phoning this morning but unfortunately wasn't able to reach you. Whilst we do offer professional indemnity cover, there are certain professions and criteria that we don’t cover. In your case, you indicated that you work as a Financial Consultant and that most of your income emanates from outside of the UK. I’m afraid that our policy isn't suitable for this, and as such we were unable to offer a quotation for professional indemnity cover. I can clarify that the cover you have with us is public liability insurance only, however if you still require a quote for professional indemnity cover, the British Insurance Brokers Association website (www.biba.org.uk) has a 'Find a broker' tool which may help in your search for cover. I hope this is helpful, however if I can be of any further assistance please don't hesitate to reply to my email or call on 0800 640 6600. Regards, Steve

Trusted Customer

10 years ago

I found an insurer able to cover what we were looking for!

Trusted Customer

Cheshire

10 years ago

What Trusted Customer said about Markel Direct:

Great Price

Fast quotation service and best value on the market.

Trusted Customer

10 years ago

What Trusted Customer said about Markel Direct:

good

Trusted Customer

10 years ago

feedback

excellent, would recommend them.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo