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Markel Direct Reviews

http://www.markeluk.com

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

598

81

13

5

18

715

ratings over the past year

Displaying all 3,985 reviews

Trusted Customer

10 years ago

Effective

Gave me what I needed

0

Trusted Customer

10 years ago

Professional Indemnity insurance

Great price and quick to response question. Thank you, a very last minute find.

0

TC

Trusted Customer

kt8 9jr

10 years ago

What Trusted Customer said about Markel Direct:

Good service by Markel Direct

web site relatively easy to follow and doc.n sent fine.

0

Trusted Customer

10 years ago

Good

0

Trusted Customer

10 years ago

Great prices.

Easy to process your order, very competitive prices and easy to get documents and see your account details.

0

TC

Trusted Customer

London

10 years ago

What Trusted Customer said about Markel Direct:

Easy, helpful and quick

It was such a simple process, no endless form filling, just the relevant facts and I was insured. I needed to add something to the policy and it took a thirty second phonecall with a real person to...

0

Trusted Customer

10 years ago

Perfect

Perfect service, I was informed perfectly on the delivery proces and once my item arrived.Merrel offered free postage and that's what I received, perfect service.Thank you

0

Trusted Customer

10 years ago

Not user friendly... I dnt think will recommend

very bad, it is not so user friendly to allow take insurance for two different companies with one user account. not at all able to navigate to the other pages once payment is done.

Paul

Markel Direct

10 years ago

Good morning,

Steve from Markel Direct here. First of all, thank you for taking the time to leave feedback.

I tried calling earlier today but unfortunately the line cut off once I got through. Although I am of course disappointed by your comments, it is only from such feedback that we become aware of these issues and can work to fix them - so thank you for raising them with us.

I can assure you your comments are taken seriously and will be addressed as part of our system update.

In the meantime, if you have any queries please don't hesitate to contact me on 0800 640 6600.

Regards,

Steve

0

Trusted Customer

10 years ago

good service great value

excellent service, very well explained by a friendly customer service member, had no problems at all, extremely competitive rates.

0

Trusted Customer

10 years ago

Strange DD arrangements but otherwise good

Not crazy about having the Direct Debit handled by some 3rd party "finance company" but otherwise good.

0

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