Really easy website to navigate and to find out lots of information. Helpful, instant call centre staff, answer straight away for small questions and enquires.
0
Share
Trusted Customer
9 years ago
Too much packaging
Although it was a speedy delivery there was a complete overkill on the packaging. Way too big cardboard box, bubble wrap and padding for something that was very small, not fragile and could have...
Read more
Paul
Markel Direct
9 years ago
Good afternoon,
Steve from Markel Direct here - first of all, thank you for taking the time to provide feedback.
Further to our conversation this morning, I understand that the above feedback was for a package you'd received from another company, and not meant for us!
I'm pleased to hear that you were actually very happy with your experience arranging cover with us, but if I can be of any further assistance, please don't hesitate to contact me on 0800 640 6600.
Regards,
Steve
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Markel Direct:
Easy company to work with
They made the process so easy, and came up with a competitive price.
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Markel Direct:
Excellent and Professional Service.
Ability to meet customer's needs and ex...
Excellent and Professional Service.
Ability to meet customer's needs and expectations.
0
Share
TC
Trusted Customer
Bristol
9 years ago
What Trusted Customer said about Markel Direct:
Good easy service
Good service, easy website, good cover.
0
Share
TC
Trusted Customer
Ireland
9 years ago
What Trusted Customer said about Markel Direct:
As above
No problems. Good on internet AND phone
0
Share
Trusted Customer
9 years ago
Fast, Good Customer Service.
Service and speed is excellent, however as I'm a little "old school" I like that personal touch and addressing a person by their name feels that little bit personal rather than "Hi".. For me this...
Read more
0
Share
TC
Trusted Customer
Manchester
9 years ago
What Trusted Customer said about Markel Direct:
Highly recommended
Speedy and efficient service, very competitively priced and a really straight-forward process. Would definitely recommend them
0
Share
TC
Trusted Customer
Ashton under Lyne
9 years ago
What Trusted Customer said about Markel Direct:
Excellent company
The ease of site made it quick and simple to get my professional insurance.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Steve