Thank you for your review Mr Agar. We were pleased to quickly agree a sale at close to the asking price. Unfortunately, this buyer withdrew when it transpired that you were no longer in a position to vacate the property. Nevertheless, and despite the property also being marketed by Taylor Robinson, we again agreed a sale and kept the chain together during a long delay on your onward purchase. We note your comments about customer feedback; although we feel that all parties were kept informed, we will of course take the opportunity to review our processes as regards telephone communication. We thank you for your business and wish you the very best in your new home.
