AMAZING SERVICE. Unfortunately, our 2yo son is 33lb/15kg and the 2 year old shacket has to be exchanged for a 3 year old but otherwise SUPER impressed with quality and service! Will be back for more!...
I wanted to give a gift to my son-in-law and my new grandson. I Google searched “father & son matching clothing” and a couple of well-known high street stores popped up first. Incredibly difficult to...
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Product reviews
Date of purchase: 18/09/2022
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Feefo Verified
3 years ago
I didn’t receive it yet!!!!!!
Dominique Morton
MANCUB
3 years ago
Hi,
Thanks for bringing this to our attention.
It does look as though your order was successfully delivered on 20/09. This was a few days later than we would have hoped due to the local tax / duty that needed to be paid before customs could release your parcel.
I'm pleased this has now been resolved, and I hope you're happy with the t-shirts and enjoy matching in MANCUB. If we can be of any further assistance please do not hesitate to get in touch by emailing dom@man-cub.com
Thanks,
Dominique
MANCUB
Product reviews
Dominique Morton
MANCUB
3 years ago
Hi,
Thanks for bringing this to our attention.
It does look as though your order was successfully delivered on 20/09. This was a few days later than we would have hoped due to the local tax / duty that needed to be paid before customs could release your parcel.
I'm pleased this has now been resolved, and I hope you're happy with the t-shirts and enjoy matching in MANCUB. If we can be of any further assistance please do not hesitate to get in touch by emailing dom@man-cub.com
Hi Amanda,
We are really sorry about the delay with your delivery. After looking into this, it appears the order should now be with you.
We hope you are happy with the product and appreciate your patience whilst we chased the courier.
If you have any further queries please do not hesitate to get in touch at dom@man-cub.com.
Thanks,
Dominique
MANCUB
AB
amanda Babington
3 years ago
Brilliant service.
Product reviews
Dominique Morton
MANCUB
3 years ago
Hi Amanda,
We are really sorry about the delay with your delivery. After looking into this, it appears the order should now be with you.
We hope you are happy with the product and appreciate your patience whilst we chased the courier.
If you have any further queries please do not hesitate to get in touch at dom@man-cub.com.
Thanks,
Dominique
MANCUB
The clothes were georgeous quality. We love them. They came fast and well packaged. I was very impressed with the prompt, friendly and professional service. Dom and the team do a great job! Well done!
sizes are way off XXL is terrible way to small they are having this stuff made in china you can tell as they always get sizes wrong. we have had two shirts that we paid for express delivery turned up...
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Dominique Morton
MANCUB
3 years ago
Hi Sean,
Thanks for your feedback and sorry to hear your items weren’t the perfect fit.
Our clothing is designed in the UK and manufactured in Turkey or Portugal, and the size charts on each product page should help with correct size selection.
When your order was placed, there was a large banner on our website explaining that no orders would be dispatched until the following week. Apologies if you missed this or if it wasn't immediately clear. You paid for standard delivery with your orders, and with this dispatch pause taken into account, both were delivered in our promised 'standard delivery' time scale.
We're sorry you didn't have the items for your holiday and again that they weren't the perfect fit you. Customer satisfaction is really important to us, so if you haven’t already, please email dom@man-cub.com and we will be happy to arrange an exchange / return.
Thanks
Dominique
MANCUB
Product reviews
Dominique Morton
MANCUB
3 years ago
Hi Sean,
Thanks for your feedback and sorry to hear your items weren’t the perfect fit.
Our clothing is designed in the UK and manufactured in Turkey or Portugal, and the size charts on each product page should help with correct size selection.
When your order was placed, there was a large banner on our website explaining that no orders would be dispatched until the following week. Apologies if you missed this or if it wasn't immediately clear. You paid for standard delivery with your orders, and with this dispatch pause taken into account, both were delivered in our promised 'standard delivery' time scale.
We're sorry you didn't have the items for your holiday and again that they weren't the perfect fit you. Customer satisfaction is really important to us, so if you haven’t already, please email dom@man-cub.com and we will be happy to arrange an exchange / return.
Thanks
Dominique
MANCUB
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