One of the panels was damaged - another was delivered in its place. We gave photographic evidence to show that the panel had been damaged in transit and it was replaced without quibble.
The Item arrived as promised. Unfortunatly it had been damaged in transit. I contacted them and a replacement was arranged and delivered 3 days later. That's what I call good service!
Trusted Customer
12 years ago
Excellent product with good service.
Product reviews
Date of purchase: 22/12/2013
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Trusted Customer
12 years ago
This is my second order and I am delighted with the service
I've used Magnaglaze on three occasions and each time they have been efficient and helpful; answering queries and making suggestions, and delivering promptly too.
Had some problems but Magneglaze made every effort to resolve and were able to do so. I am very appreciative of their service and will certainly continue to use their products and services.
We add secondary glazing to most window types. Our specialty and expertise lies uniquely in the insulation of sash windows, whatever their age and condition. Even if they are out of square!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We add secondary glazing to most window types. Our specialty and expertise lies uniquely in the insulation of sash windows, whatever their age and condition. Even if they are out of square!