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Luxo Living Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

5 years ago

Fast delivery and quality product

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you so much for your awesome feedback and 5 Star Rating. We look forward to having you shop with us again!

Product reviews

Date of purchase: 17/06/2020

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Trusted Customer

5 years ago

Easy home page to navigate, Easy payment, Quick delivery

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you so much for your awesome feedback and 5 Star Rating. We look forward to having you shop with us again!

Product reviews

Date of purchase: 23/06/2020

0

MA

Maricruz

Maddingley

5 years ago

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What Maricruz said about Luxo Living:

Beautiful dinning set

I love the service delivery on time and the table set I bought is really beautiful. Same as what it shows in the photos.

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you so much for your 5 Star Review and awesome feedback. Wow your dining setup looks absolutely divine! Thank you for sharing your photo. Kind Regards, Luxo Living Team

Product reviews

Date of purchase: 31/05/2020

0

HB

Hayley Burraston

5 years ago

What Hayley Burraston said about Luxo Living:

Received my order it’s damaged. Waiting for someone to contact me from support so I can exchange my order. Had only one good experience with customer service officers Rochelle she was helpful the...

Luxo Living Customer Servic

Luxo Living

5 years ago

Hi Hayley, Thank you for your feedback. We are extremely sorry that your item arrived with manufacturing defects. I can see that Rochelle opened a warranty claim over the weekend for you and this is currently under assessment with our Warranty department. I have escalated your case so that they will have a resolution provided to you today. We apologise for the inconvenience caused and trust that your matter will be resolved as soon as possible. Kind Regards, Luxo Living Team

Product reviews

Luxo Living Customer Servic

Luxo Living

5 years ago

Hi Hayley, Thank you for your feedback. We are extremely sorry that your item arrived with manufacturing defects. I can see that Rochelle opened a warranty claim over the weekend for you and this is currently under assessment with our Warranty department. I have escalated your case so that they will have a resolution provided to you today. We apologise for the inconvenience caused and trust that your matter will be resolved as soon as possible. Kind Regards, Luxo Living Team

Date of purchase: 23/06/2020

0

DA

David

Beacon Hill

5 years ago

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What David said about Luxo Living:

Damaged goods

The boxes arrived and I was present as they were unloaded. When unpacking the boxes, I noticed a large dent in one of the walls, as can be seen by the photos. I then noticed a dent in the surface of...

Luxo Living Customer Servic

Luxo Living

5 years ago

Hi David, Thank you for reaching out to us to advise of the damages caused in delivery. We are very sorry to hear this. Thank you for showing us the photos, I have asked a support Representative to reach out to you today with a resolution so please keep an eye out for an email. We look forward to resolving this matter for you as soon as possible. Kind Regards, Luxo Living Team

Product reviews

Date of purchase: 22/06/2020

0

Trusted Customer

5 years ago

Happy

In short nice

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you so much for your 5 Star Review. We look forward to having you shop with us again!

Product reviews

Date of purchase: 23/06/2020

0

Trusted Customer

5 years ago

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Very fast delivery

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your feedback regarding the fast delivery. We are glad to hear this!

Product reviews

Date of purchase: 22/06/2020

0

Trusted Customer

5 years ago

furniture shopping made easy online

really smooth delivery process and sofa came in great condition!

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you so much for your 5 Star Rating and awesome feedback. We are so happy to hear this. We look forward to having you shop with us again!

Product reviews

Date of purchase: 16/06/2020

0

AS

Adrian See

5 years ago

What Adrian See said about Luxo Living:

The sauna was very good quality for the money. Extremely well packaged and good delivery. Very happy with the transaction.

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you so much for your 5 Star Rating and awesome feedback. We are so happy to hear that you are loving your Sauna. We look forward to having you shop with us again!

Product reviews

Date of purchase: 14/06/2020

0

TO

Tess OBrien

5 years ago

What Tess OBrien said about Luxo Living:

Poorly planned customer experience

I suggest partnering with a delivery supplier that provides more transparency and accuracy on deliveries. The wait time, lack of information, poor mobile web experiences, and poorly timed email...

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How are Feefo reviews collected?

Who can leave a Feefo review?

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How do we deal with fake reviews?