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ratings over the past year

Lumon is no longer an active Feefo customer
Displaying all 8,174 reviews
KC
Kevin Cooke
Torrevieja
1 year ago
Date of purchase: 20/07/2023
What Kevin Cooke said about Lumon:
THe service when I ring my relationship manager is excellent. I have had a couple of issues with the portal, but once I phone tthese have been resolved promptly
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Sharan Dhillon
Lumon
1 year ago
Thank you for your positive review Kevin, I am so glad to hear that you are having such a good experience with your relationship manager. Here at Lumon we strive to always put the customer first and to give the best service we can. I am over the moon to hear that we have met this goal. Regarding the portal we are working to improve some of the key issues so hopefully going forward you will have a smoother experience with that too.
PW
Peter Wright
Somerst
1 year ago
Date of purchase: 25/07/2023
What Peter Wright said about Lumon:
certious, easy to use, fast, accurate
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Sharan Dhillon
Lumon
1 year ago
Thank you for your positive feedback Peter. Here at Lumon we strive for each of our customers to have a smooth and happy journey with us and we are very happy to note we have achieved that here.
SW
Stephen Woodcock
1 year ago
Date of purchase: 18/07/2023
What Stephen Woodcock said about Lumon:
Excellent Service
Received excellent service from Lumon, especially when there was a glitch on the day of completion
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Sharan Dhillon
Lumon
1 year ago
Thank you for you for your positive review Stephen. We are so glad to see you have had a good experience with us. Here at Lumon we strive to always put customers first and we are very happy to see that even with some glitches occurring we were able to help you navigate your way in such a positive manner.
Trusted Customer
1 year ago
Date of purchase: 28/07/2023
Professional service
Chris was very clear and explicit in advising procedure of the transaction. I was kept fully informed and under no illusion of anything other than the service and timelines I was given. Great and...

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Sharan Dhillon
Lumon
1 year ago
Thank you for your positive review, we are really glad to see you had such a good experience with us. Here at Lumon we always put the customer first and we are really glad you found Chris to be so helpful in your journey with us.
DB
Doug Bottomley
Uphill Weston Super Mare
1 year ago
Date of purchase: 28/07/2023
What Doug Bottomley said about Lumon:
God reliable service as usual
Reliable service as usual
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Sharan Dhillon
Lumon
1 year ago
Thank you for your positive feedback Douglas. We are so glad to hear you have had another good experience using us. Here at Lumon we really do strive to put the customers first and offer the best service we can. We are so happy to see we are meeting these expectations.
MT
Melanie Taylor
1 year ago
Date of purchase: 25/07/2023
What Melanie Taylor said about Lumon:
Friendly and competitive
Friendly responsive staff. Very patient with us noobies. Rate was competitive.
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Sharan Dhillon
Lumon
1 year ago
Thank you for your positive review Melanie, we are really glad you have had such a good experience with us. Here at Lumon we always put the customer first and we are really glad you found everyone you liaised with in the team helpful and friendly.
RH
Richard Hilton
Nuthall, Nottingham
1 year ago
Date of purchase: 21/07/2023
What Richard Hilton said about Lumon:
A more than easy transaction.
TD
Timothy Davis
1 year ago
Date of purchase: 28/07/2023
What Timothy Davis said about Lumon:
Always competitive
I have used LUMON for nearly 5 years, without issue. I traded with a number of reps who are always pleasant to deal with. But most importantly they offer very keen rates
Trusted Customer
1 year ago
Date of purchase: 28/07/2023
Excellent and I was kept up to date with what was happening.phone calls were very informative.
BK
Brian Kampman
1 year ago
Date of purchase: 28/07/2023
What Brian Kampman said about Lumon:
Buying a flat in Spain
Everything worked well.Sent to money to Lumon and a few hours later it was in Spain. Now also in Spain in 37 Deg, having left Glasgow in pouring rain.
About Lumon
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
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40 Holborn Viaduct, London, Greater London, EC1N 2PB, United Kingdom
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About Lumon
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.