Very good service, very quick to call me, everything went smoothly, keep up the good work.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Hilton McCann
Feefo Verified
Witney, UK
2 years ago
What Hilton McCann said about Lumon:
Efficient And Attentive Client Service
Provided attentive, courteous service over an extended period - with much patience
Sharan Dhillon
Lumon
2 years ago
Good morning Hilton,
Thank you for taking the time to leave us a review, we are really pleased to hear that you’ve had such a good experience with the team and that they were able to help you through with your transaction. Here at Lumon we pride ourselves on providing excellent customer service and it’s great to see we were able to achieve that on this occasion.
Thank you for choosing Lumon!
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Trusted Customer
Feefo Verified
2 years ago
Great customer service
The second time we have used Lumon. This time there was an issue with funds being late to arrive. Lumon corrected this within a couple of hours of being alerted. Very reassuring
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us a review, we are really pleased to hear that you’ve had such a good experience with the team and that they were able to help you through with your transaction. Here at Lumon we pride ourselves on providing excellent customer service and it’s great to see we were able to achieve that on this occasion.
Thank you for choosing Lumon!
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IB
Ian Burchell
Feefo Verified
2 years ago
What Ian Burchell said about Lumon:
Done everything first class
Sharan Dhillon
Lumon
2 years ago
Good morning Ian,
Thank you for taking the time to leave us a review, we are really pleased to hear that you’ve had such a good experience with the team and that they were able to help you through with your transaction. Here at Lumon we pride ourselves on providing excellent customer service and it’s great to see we were able to achieve that on this occasion.
Thank you for choosing Lumon!
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Trusted Customer
Feefo Verified
2 years ago
Everything
Everything
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us a review, we are really pleased to hear that you’ve had such a good experience with the team and that they were able to help you through with your transaction. Here at Lumon we pride ourselves on providing excellent customer service and it’s great to see we were able to achieve that on this occasion.
Thank you for choosing Lumon!
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NC
Nicholas Collins
Feefo Verified
London
2 years ago
What Nicholas Collins said about Lumon:
Efficient, simple and good value
An efficient service. Good exchange rate. Simple online system. Money in French account next day. Thank you.
Sharan Dhillon
Lumon
2 years ago
Good morning Nicholas,
Thank you for taking the time to leave us such a wonderful review. We really do appreciate your kind words and feedback.
We are thrilled to see you have found the rates offered to be up to your expectations. Here at Lumon we not only aim to provide the best service we can to all of our clients, but we also aim to provide the best rates we can achieve. I am so glad to see the team have managed to meet these aims for you.
Thank you for choosing Lumon!
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JC
Joanne Millward-Croft
Feefo Verified
2 years ago
What Joanne Millward-Croft said about Lumon:
Always great service
Sharan Dhillon
Lumon
2 years ago
Good morning Joanne,
Thank you for taking the time to leave us a review, we are really pleased to hear that you’ve had such a good experience with the team and that they were able to help you through with your transaction. Here at Lumon we pride ourselves on providing excellent customer service and it’s great to see we were able to achieve that on this occasion.
Thank you for choosing Lumon!
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BA
Bradley Allen
Feefo Verified
2 years ago
What Bradley Allen said about Lumon:
Seamless transactions
Sharan Dhillon
Lumon
2 years ago
Good morning Bradley,
Thank you for taking the time to leave us a review, we are really pleased to hear that you’ve had such a good experience with the team and that they were able to help you through with your transaction. Here at Lumon we pride ourselves on providing excellent customer service and it’s great to see we were able to achieve that on this occasion.
Thank you for choosing Lumon!
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AT
Andrew Thorne
Feefo Verified
2 years ago
What Andrew Thorne said about Lumon:
Simple and safe 😊
Sharan Dhillon
Lumon
2 years ago
Good morning Andrew,
Thank you for taking the time to leave us a review, we are really pleased to hear that you’ve had such a good experience with the team and that they were able to help you through with your transaction. Here at Lumon we pride ourselves on providing excellent customer service and it’s great to see we were able to achieve that on this occasion.
Thank you for choosing Lumon
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KN
Keith Norris
Feefo Verified
2 years ago
What Keith Norris said about Lumon:
Excellent service
Using for the first time start to finish excellent
Angel
Lumon
2 years ago
Hi Keith,
Thank you for taking the time to leave us a review, we are really pleased to hear that you’ve had such a good experience with the team and that they were able to help you through with your transaction. Here at Lumon we pride ourselves on providing excellent customer service and it’s great to see we were able to achieve that on this occasion.
Thank you for choosing Lumon
KN
Keith Norris
2 years ago
I appreciate your comments and it was a nice surprise to receive feedback from yourselves.
This just enhances my previous statement.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.