Good morning,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
Trusted Customer
2 years ago
Well done your team!!
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JC
Judith Crozier
Feefo Verified
2 years ago
What Judith Crozier said about Lumon:
easy, quick, frendly
It was easy and quick
Sharan Dhillon
Lumon
2 years ago
Good morning Judith,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
JC
Judith Crozier
2 years ago
all good. Thanks
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BM
Boleslaw Miciak
Feefo Verified
2 years ago
What Boleslaw Miciak said about Lumon:
Transfer went through well without any problems.
Sharan Dhillon
Lumon
2 years ago
Good morning Boleslaw,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
BM
Boleslaw Miciak
2 years ago
👍
0
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ML
Michael Andrew Lockwood
Feefo Verified
2 years ago
What Michael Andrew Lockwood said about Lumon:
Dismal failure
Failed to provide the service advertised.
Sharan Dhillon
Lumon
2 years ago
Good morning Michael,
Thank you for taking the time to leave us a review, your feedback is appreciated.
I do apologise for your negative experience with us. This is not the service we aim to provide at Lumon and I will be investigating this further with the relevant teams to see where it went wrong and to insure it does not happen again.
Once again my sincerest apologies and I hope your next experience with Lumon is a more positive one.
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RF
Raymond Fish
Feefo Verified
2 years ago
What Raymond Fish said about Lumon:
Overall hard to beat
Excellent service and communication, top rates
Sharan Dhillon
Lumon
2 years ago
Good morning Raymond,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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AL
Antony Michael Lucas
Feefo Verified
2 years ago
What Antony Michael Lucas said about Lumon:
Good and effecient
Sharan Dhillon
Lumon
2 years ago
Good morning Antony,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
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JG
John Gallagher
Feefo Verified
London
2 years ago
What John Gallagher said about Lumon:
Excellentservice
Excellent service fixing identity issues very speedily and accepted trade made whilst confirmed.
Sharan Dhillon
Lumon
2 years ago
Good morning John,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
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JH
John Haigh
Feefo Verified
2 years ago
What John Haigh said about Lumon:
The exchange rate and the whole experience was a pleasure. any thanks.
Sharan Dhillon
Lumon
2 years ago
Good morning John,
Thank you for taking the time to leave us such a wonderful review. We really do appreciate your kind words and feedback.
We are thrilled to see you have found the rates offered to be up to your expectations. Here at Lumon we not only aim to provide the best service we can to all of our clients, but we also aim to provide the best rates we can achieve. I am so glad to see the team have managed to meet these aims for you.
Thank you for choosing Lumon!
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WW
William John Wardell
Feefo Verified
Sherborne
2 years ago
What William John Wardell said about Lumon:
Well done Chloe
Chloe Deane did all that she said she would, when she said she would.
Not a lot else to say really.
Sharan Dhillon
Lumon
2 years ago
Good morning William,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found Chloe has been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Trusted Customer
Feefo Verified
2 years ago
Wonderful service
They are very reliable and I can highly recommend them.
I just wish it was easier for a technophobic recycled teenager
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Our product team have been working hard to improve the online portal for customer use and understanding. If you have any specific feedback on what we can do to make it easier please email onlinesupport@lumonpay.com.
Thank you for your kind words and thank you for choosing Lumon!
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
