Was kept very well informed throughout the process of transferring money to Spain.
Sharan Dhillon
Lumon
2 years ago
Good afternoon John,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Barbara Green
Feefo Verified
2 years ago
What Barbara Green said about Lumon:
Attention to customer, quick reply.
Sharan Dhillon
Lumon
2 years ago
Good afternoon Barbra,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Anthony Davies
Feefo Verified
2 years ago
What Anthony Davies said about Lumon:
email sent
see email reply
Angel
Lumon
2 years ago
Dear Customer,
Thank you for taking the time to leave us a review, we really appreciate it.
We are delighted to see that you had such a good experience with us and we look forward to serve you again in the future.
Many thanks
Ángel
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Trusted Customer
Feefo Verified
2 years ago
The website is not the easiest to use. There does not appear to be a clear log off when you have finished a transaction. It has improved but still needs some work. However, when you phone, everyone...
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Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the tome leave us a review we truly do appreciate your feedback.
We are delighted to hear that you find our teams to be helpful when conducting your journey over the phones with us.
Regarding our online portal our Product team are working to add in any improvements to make it as easy to use and understand as we can. I will pass your feedback about a clear log off to them and see if this is something we can implement/make clearer.
Thank you for choosing Lumon!
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Gerald Walliss
Feefo Verified
Derbyshire
2 years ago
What Gerald Walliss said about Lumon:
A no fuss easy to use excellent service.
Very professional from the get go.
Kept me well informed and a very clean and easy transfer conclusion.
Sharan Dhillon
Lumon
2 years ago
Good afternoon Gerald,
Thank you for leaving us such a lovely review, we really do appreciate your kind words.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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RP
Rebecca Pritchard
Feefo Verified
2 years ago
What Rebecca Pritchard said about Lumon:
Very quick, very informative. Richard lovely to deal with
Sharan Dhillon
Lumon
2 years ago
Good morning Rebecca,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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Kim Noakes
Feefo Verified
2 years ago
What Kim Noakes said about Lumon:
Great service
Excellent service with everyone I spoke to being very professional.
Transfer of currency was efficient and swift.
Sharan Dhillon
Lumon
2 years ago
Good morning Kim,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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Trusted Customer
Feefo Verified
2 years ago
Tom Hoilan was really nice and helpful through the whole experience
Yes I would use them again
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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JW
John Watson
Feefo Verified
2 years ago
What John Watson said about Lumon:
Lumon gives out a confidence to the buyer.
The information given was precise. The transfer information was clear and the speed of the transfer was exceptionally quick.
Sharan Dhillon
Lumon
2 years ago
Good morning John,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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ML
Malcolm Luffman
Feefo Verified
2 years ago
What Malcolm Luffman said about Lumon:
Everything spot on, recommend to anyone.
Excellent, good advice when required , kept in touch on a regular basis to ensure everything was ok and check for any problems. Reported back as soon as our funds were available and a very smooth...
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Sharan Dhillon
Lumon
2 years ago
Good morning Malcolm,
Thank you for taking the time to leave us a review, we greatly appreciate your feedback.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
