As well as providing competitive exchange rates, the actual process is efficient and reassuringly straighforward.
Sharan Dhillon
Lumon
2 years ago
Good afternoon Peter,
Thank you for taking the time to leave us such a wonderful review. We really do appreciate your kind words and feedback.
We are thrilled to see you have found the rates offered to be up to your expectations. Here at Lumon we not only aim to provide the best service we can to all of our clients, but we also aim to provide the best rates we can achieve. I am so glad to see the team have managed to meet these aims for you.
Thank you for choosing Lumon!
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Trusted Customer
Feefo Verified
2 years ago
excellent service and very helpful in all respects
Always the best service by all personnel and first class in all dealings
Sharan Dhillon
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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LM
Lisa Martin
Feefo Verified
2 years ago
What Lisa Martin said about Lumon:
Efficient, good communication, timely
Sharan Dhillon
Lumon
2 years ago
Good afternoon Lisa,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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SS
Susan Seahorn
Feefo Verified
2 years ago
What Susan Seahorn said about Lumon:
Joseph Wright was very professional and helpful. I actually felt like he had my interests in mind, which is rare these days. He was excellent.
Sharan Dhillon
Lumon
2 years ago
Good afternoon Susan,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found Joseph was able provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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MG
Martin Godhard
Feefo Verified
Peterborough
2 years ago
What Martin Godhard said about Lumon:
Fast and reliable
Excellent service great exchange rate fast and reliable
Sharan Dhillon
Lumon
2 years ago
Good afternoon Martin,
Thank you for taking the time to leave us such a wonderful review. We really do appreciate your kind words and feedback.
We are thrilled to see you have found the rates offered to be up to your expectations. Here at Lumon we not only aim to provide the best service we can to all of our clients, but we also aim to provide the best rates we can achieve. I am so glad to see the team have managed to meet these aims for you.
Thank you for choosing Lumon!
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LL
Linda Lorimer
Feefo Verified
2 years ago
What Linda Lorimer said about Lumon:
Excellent service
Staff are very helpful, if you need to ring them you speak to a human, not a machine and they always ring you back when they say. They are totally professional and always friendly.
Sharan Dhillon
Lumon
2 years ago
Good afternoon Linda,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Trusted Customer
Feefo Verified
2 years ago
Efficient. Quick.
Excellent sevice from Bradley. Professional and friendly.
Sharan Dhillon
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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DM
David Stuart Munce
Feefo Verified
2 years ago
What David Stuart Munce said about Lumon:
Always efficient
Sharan Dhillon
Lumon
2 years ago
Good afternoon Dvaid,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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Trusted Customer
Feefo Verified
2 years ago
Prompt and efficient service. Yes, I'd recommend to a friend
Sharan Dhillon
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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PB
Peter Bowman
Feefo Verified
2 years ago
What Peter Bowman said about Lumon:
ok
Good service, a real shame the online had to be followed up by a number of telephone calls
Sharan Dhillon
Lumon
2 years ago
Good afternoon Peter,
Thank you for taking the time to leave us a review, we really do appreciate all of your feedback.
I am so delighted to here you have found our service to be good, we take great pride in offering the best service we can to all of our clients.
Our product team are working hard to constantly improve the online journey and your feedback can be really valuable in doing this. Please send over any specific details on what you would like to see on the portal/what will make it easier for you to use to onlinesupport@lumonpay.com. We will pass your feedback on to the product team and hope your next journey with us is even better.
Thank you for choosing Lumon!
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
