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Lumley Insurance Limited Reviews

Rated
Exceptional

Specialist high value home and contents insurance broker offering bespoke policies and impartial, expert advice.

Service
4.8
/5

5

4

3

2

1

174

29

4

2

0

209

ratings over the past year

Displaying all 1,228 reviews
Trusted Customer
5 hours ago
Date of purchase: 10/06/2025
Good communication
Good communication
Trusted Customer
21 hours ago
Date of purchase: 06/06/2025
See above
Prompt attentive service from Nicola with the right attitude and frequency of reminders. Queries sorted instantly and a revised quotation provided promptly. Many thanks.
Trusted Customer
4 days ago
Date of purchase: 30/05/2025
Prompt, efficient and pleasant in all my contacts with Lumley
So far, excellent service I fervently hope it will never arise but the test will come if I need to make a claim
Trusted Customer
4 days ago
Date of purchase: 08/06/2025
Easy to deal with. Any questions are answered comprehensively
Trusted Customer
4 days ago
Date of purchase: 05/06/2025
+all was ok until it transpired that the jeweller had made an arror withe date .Atthe beginning f 2025 sput2024. A simmple error which took an age t sort out in fact I still hav not had...

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Trusted Customer
4 days ago
Date of purchase: 06/06/2025
Very efficient, great communication and competitive - dealt with queries extremely well.
Trusted Customer
4 days ago
Date of purchase: 18/05/2025
Always very helpful and knowledgeable
Always very helpful and knowledgeable
Trusted Customer
5 days ago
Date of purchase: 25/05/2025
Helpful and charming!
DP
Dr Paul
Stapeley
5 days ago
Date of purchase: 05/06/2025
What Dr Paul said about Lumley Insurance Limited:
Holiday and travel insurance
Brilliant communication and secured a better quote for our house insurance than last year Insurance made easy ! Thanks to Ruth and the team .
Trusted Customer
5 days ago
Date of purchase: 25/05/2025
About Lumley Insurance Limited
Lumley Insurance is the UK’s largest family-owned private client insurance broker, offering specialist home, contents and commercial insurance to discerning clients. We hand-pick policies from our panel of high-net-worth insurers for their flexible approach and comprehensive cover for treasured possessions, including high-value or listed homes, prestige and luxury vehicles, fine art, antiques and jewellery. Our reputation for reliability stems from a traditional approach to insurance, blended with modern and efficient expertise. We are here to offer advice and support throughout, from finding the right policy to ensuring all claims are treated sensitively and settled fairly.
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Lumley House, 56 Elliott Road, Cirencester, Gloucestershire, GL7 1YS, United Kingdom
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About Lumley Insurance Limited
Lumley Insurance is the UK’s largest family-owned private client insurance broker, offering specialist home, contents and commercial insurance to discerning clients. We hand-pick policies from our panel of high-net-worth insurers for their flexible approach and comprehensive cover for treasured possessions, including high-value or listed homes, prestige and luxury vehicles, fine art, antiques and jewellery. Our reputation for reliability stems from a traditional approach to insurance, blended with modern and efficient expertise. We are here to offer advice and support throughout, from finding the right policy to ensuring all claims are treated sensitively and settled fairly.