We haven't yet received our bag and it was dispatched on 17th February. There was a small amount of perfume in the bag which is I understand a contraband item and that is my mistake, however this...
Big disappointment. .We paid them to transport 2 bikes to and from Spain .Damage has occurred which can only be the result of rough handling. They blame UPS. We paid a large amount of insurance...
You quoted me a price which I accepted. A week before taking my suitcase to Spain you then asked for a lot more money to take it. I was not at all impressed and cancelled my order and have told all...
They are an intermediary with a courier company and so if anything isn't completely straight forward they struggle. As our chalet wasn't manned the whole time they failed at delivery a couple of...
We had a disappointing experience with Luggage Mule. It took quite a few emails and calls to eventually get the right information only to find that it was cheaper to pay EasyJet to move our luggage....
1 of 5 packages arrived having been dropped, leaking and full of oil and wrapped in plastic. The delivery company took no responsibility and did not bother to advise me of the damage so the oil...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.