Very, very disappointing experience. My suitcase never reached me (although I was there waiting for it) and was sent back to the UK, communication was bad, any information I gave was ignored, and I...
I thought this would solve the problem of luggage when using budget airlines especially as I had two 25kg bags. It wasn't. Basically Luggage Mule abandon you as soon as your bags are passed to a...
Great service and the snowboard actually arrived early on both journeys. A plus service. Also very speedy response to email enquiries made by me. Same day response.
Collection and shipment occurred as planned. Price was reasonable.
The only problem that I had, has been with customs clearance and operational time for courier. Customs have retained my packager...
Bags were picked up on time and were delivered one day early.
Very clear instructions regarding labelling and packaging.
We did not have to contact anyone at LuggageMule as everything worked well
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