The order and delivery was fine, the product is poor quality.
Product reviews
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Kelly
Lovesilver
3 months ago
Hello,
Following your review and recent correspondence with my team, I can confirm that the pendant has tarnished. This is a natural occurrence with 925 Sterling Silver and varies for each person.
Please check your email again, as we have sent a further response regarding this matter so that we can help resolve the issue.
With kind regards
Emma, Customer Services Manager
Amazing service. Ordered it and it was a beautiful piece of jewellery.
Kelly
Lovesilver
4 months ago
Thank you for your kind words regarding the necklace you purchased, greatly appreciated :)
Product reviews
Kelly
Lovesilver
4 months ago
Thank you for your kind words and 5 stars regarding our products and service. We are delighted to hear that the your granddaughter was so happy with her gift.
We truly appreciate your feedback.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.