The only reason I gave them 4*’s was because they forgot to include the earrings with the rest of the jewellery. But for their jewellery, I’d have to give them 5*****’s Their uniqueness is just...
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Product reviews
Kelly
Lovesilver
1 month ago
Hi, thank you so much for taking the time to leave your lovely review, we have replied to your email and hope this will help! Again, thank you for your kind words regarding our products and service - greatly appreciated!
Kelly
Lovesilver
1 month ago
Hi, we can only sincerely apologies for not including the earrings, and as per our correspondence we issued a refund as per your request, rather than post them out to you. This is not our usual high level of service btw! :)
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Kelly
Lovesilver
1 month ago
Thank you for your 5 star review regarding the personalised necklace, this is one of our most popular and is stunning! Thank you again!
Kelly
Lovesilver
1 month ago
Again, we do apologise about the earrings not being included with your order! But thank you for your lovely comments regarding the items that were received :)
Date of purchase: 20/05/2026
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Trusted Customer
Feefo Verified
1 month ago
Fast delivery of engraved items
Kelly
Lovesilver
1 month ago
Thank you so much for taking the time to leave such a fantastic 5* review regarding our product and service - it is greatly appreciated 😊
Product reviews
Kelly
Lovesilver
1 month ago
Thank you again for your comment and 5 star review, it is greatly appreciated :)
Easy to navigate website, secure payment platform including Apple Pay, prompt secure delivery and beautifully packaged.
Only feedback would be maybe show a “preview” on the personalised item before...
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Kelly
Lovesilver
1 month ago
Hi, thank you so much for your fantastic 5 star review, and we will forward your comments on to the relevant team. :)
Product reviews
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Kelly
Lovesilver
1 month ago
Again, thank you for your fantastic 5 star review and photo! it is greatly appreciated :)
Brilliant service - can't fault anything. Easy purchasing experience and speedy delivery
Kelly
Lovesilver
1 month ago
Thank you so much for your kind words! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to reach out!
Product reviews
Kelly
Lovesilver
1 month ago
Thank you so much for taking the time to leave such a fantastic 5* review regarding our product and service - it is greatly appreciated 😊
Date of purchase: 23/05/2026
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Trusted Customer
Feefo Verified
1 month ago
Kelly
Lovesilver
1 month ago
Hi, thank you for the 5% for the service received, greatly appreciated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.