How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Lovesilver Reviews

https://www.lovesilver.com

EXCEPTIONAL

Personalised Fine Jewellery

Service

4.8

Product

4.7

196

228

ratings over the past year

Displaying all 4,333 reviews

Trusted Customer

Feefo Verified

3 years ago

Beautiful jewellery for gifts

Lovely jewellery, packaged well With fast delivery and 10% off. Fabulous customer service

Product reviews

Date of purchase: 23/08/2023

Trusted Customer

Feefo Verified

3 years ago

Very pleased

Beautiful items quick delivery will definitely order again will highly recommend

Product reviews

Date of purchase: 22/08/2023

wendy Roberts

Feefo Verified

3 years ago

What wendy Roberts said about Lovesilver:

My necklace was just perfect very fast delivery great quality and service

Product reviews

Date of purchase: 22/08/2023

Lee Fleming

Feefo Verified

3 years ago

What Lee Fleming said about Lovesilver:

Wrong size chain sent

Ordered the 9mm chain and received a 7.3 mm chain in the post, had to email them a few times and send proof (like anybody would randomly make that up) via picture and using a vernier. Got a phonecall...

Kelly

Lovesilver

3 years ago

Hello, thank you for your review, we are very sorry that these issued arose, on checking my colleauge did offer you the option to return the item for a full refund including your postage if you wished to. Additionally, we are pleased to advise that we have now amended the listing as it was a genuine error. Many thanks and kind regards, Emma, Customer Services Manager

Product reviews

Date of purchase: 18/08/2023

Trusted Customer

Feefo Verified

3 years ago

Thank you so much !

Product reviews

Date of purchase: 16/08/2023

SUSAN GREEN

Feefo Verified

3 years ago

What SUSAN GREEN said about Lovesilver:

Excellent service

Arrived super quick…well packaged, love them…..

Product reviews

Date of purchase: 17/08/2023

Carol Tabor

Feefo Verified

3 years ago

What Carol Tabor said about Lovesilver:

Good quality

Excellent service. Excellent communication. Would recommend this medical elert bracelet.

Product reviews

Date of purchase: 13/08/2023

Trusted Customer

Feefo Verified

3 years ago

Excellent

Great quality I was not disappointed. Would recommend and would use again

Product reviews

Date of purchase: 16/08/2023

Trusted Customer

Feefo Verified

3 years ago

Gorgeous

Thank you so much for a quick service . I had this done for someone special as it was from her brother. The bracelet was just perfect thank you again . I will definitely be getting more 🥰 from you

Product reviews

Date of purchase: 15/08/2023

Sian Fitzsimons

Feefo Verified

Hyde, Cheshire

3 years ago

What Sian Fitzsimons said about Lovesilver:

Brilliant!!!!!!!

Great service very prompt delivery. The pendant is beautiful and is perfect for containing my Dad's Ashes. I will buy through LOVESILVER again and would recommend as A quatlity seller. With excellant...

Product reviews

Date of purchase: 15/08/2023

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Lovesilver Reviews

9ct Rose Gold Plated Anklet With Heart Initial CharmMore reviews of this productView product websiteBeautifully made anklet, bought as a gift.

Mens Silver 3D Engraved Bar Pendant NecklaceMore reviews of this productView product websiteExactly as advertised perfect gift well presented in gift box affordable

Sterling Silver Double Heart Personalised Family NecklaceMore reviews of this productView product websiteI love my necklace great service super fast delivery

Sterling Silver 9mm Cuban Gents ChainMore reviews of this productView product websiteReceived the wrong size of chain.

Sterling Silver Ladies Medic ID Bracelet With Free EngravingMore reviews of this productView product websiteThank you so much!!!!!!!!

Sterling Silver Bead ChainMore reviews of this productView product websiteLove, love, love it exactly what I was looking for

Sterling Silver Bracelet Various StylesMore reviews of this productView product websiteMatches my chain, love it

Unisex Leather and Stainless Steel Medic Bracelet with Free EngravingMore reviews of this productView product websiteQuality. Price and service

Sterling Silver Bead ChainMore reviews of this productView product websiteQuality is great. Would buy agai

Sterling Silver Engraved Heart and Infinity BraceletMore reviews of this productView product websiteLovely bracelet and just what I wanted for someone’s birthday thank you again it was a very special present 💝 thank you again I will order more from you thank you lovely 🥰

Sterling Silver Heart Urn Cremation Ashes Pendant With Optional Engraving & ChainMore reviews of this productView product websiteGreat products great service

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?