There was a lack of communication as to progress of the order. I got an initial email confirmation of the order but then nothing. With other companies I at least get notice of when it’s being...
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Kelly
Lovesilver
4 months ago
Thank you for your review.
We want to confirm that once an order has been posted, we automatically send an email dispatch notification containing the tracking details. This allows our customers to monitor the delivery status of their item.
We are always here to help. :)
Product reviews
Date of purchase: 05/12/2025
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Miss Donna Brown
Feefo Verified
5 months ago
What Miss Donna Brown said about Lovesilver:
Delivered on time and very happy with the purchase
I wanted some names engraved on the pendant I was ordering, but had difficulty in trying to position them where I wanted. I got in touch with love silver and explained what I wanted. They replied...
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Kelly
Lovesilver
4 months ago
Thank you so much for your fantastic 5 star review, it was an absolute pleasure to help, and so glad that you are happy with your purhcase and our service ... HAPPY NEW YEAR :)
I contacted them by email first to check that what I wanted was possible and they said yes.
I then went ahead and ordered the bracelet, and it only took about a week to come.
### I am from England...
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Product reviews
Kelly
Lovesilver
4 months ago
Thank you for leaving such a lovely review regarding our products - it is greatly appreciated.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.