How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Completely Italy ( formally Long Travel) Reviews

https://www.completelyitaly.com

EXCEPTIONAL

Providing award-winning, tailor-made holidays to Italy since 1988

Service

4.9

ratings over the past year

Displaying all 606 reviews

Trusted Customer

Feefo Verified

4 months ago

A very personal and professional service.

Laura, our agent, was very knowledgeable. We had several "must haves" about the villa's location and facilities. She found several "matches" and we'd booked our holiday just a few days after our...

Anna Louisa Iva ROSSETTI

Feefo Verified

GBR

4 months ago

What Anna Louisa Iva ROSSETTI said about Completely Italy ( formally Long Travel):

Very helpful and knowledgeable

Incredibly helpful and knowledgeable about Sicily and the hotels and accommodation. Very personal service. Friendly and genuine. Booked everything for a family of 6 adults with a range of interests...

Trusted Customer

Feefo Verified

4 months ago

Friendly , very knowledgable and efficient

Trusted Customer

Feefo Verified

4 months ago

Andy provided us with a fantastic itinerary for our trip to Sardinia and nothing was too much trouble, he replied quickly to our questions and provided a great value for money trip.

Iain Elliot

Feefo Verified

GBR

5 months ago

What Iain Elliot said about Completely Italy ( formally Long Travel):

Great service

Laura Malone at Long Travel was very helpful, understood what we wanted and made excellent suggestions re location and hotel. Very good service.

Trusted Customer

Feefo Verified

5 months ago

Happy customer

I have been very happy with a recent enquiry and the quotes I received. I have gone on to book a holiday.

Alun

Feefo Verified

GBR

5 months ago

What Alun said about Completely Italy ( formally Long Travel):

The usual high standard

Very good. Helpful, knowledgeable and quick.

Marilyn Murray

Feefo Verified

GBR

6 months ago

What Marilyn Murray said about Completely Italy ( formally Long Travel):

Lovely Puglia

My experience with Hayley was great .She booked me exactly what I wanted .She had a very friendly manner and I felt very comfortable dealing with her .

DavidG

Feefo Verified

GBR

6 months ago

What DavidG said about Completely Italy ( formally Long Travel):

Helpful and knowledgeable

Have travelled with Long Travel (now Completely Italy) some years ago and chose them again for their local knowledge and expertise. Laura was extremely helpful and knowledgeable and I am delighted...

Trusted Customer

Feefo Verified

GBR

6 months ago

What Trusted Customer said about Completely Italy ( formally Long Travel):

Travel agents you can trust.

We have used Long Travel several times over the last few years and have always found their service to be excellent. Well informed, helpful and responsive, the agents have been consistently reliable...

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo