Arrived early for my appointment but not a problem was dealt with straight away very polite staff and kept informed of what stage the application was
Luke
Loans 2 Go
8 years ago
Glad you were seen to straight away. Thank you for leaving us your feedback.
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Trusted Customer
8 years ago
Great
Luke
Loans 2 Go
8 years ago
Thank you for borrowing with Loans 2 Go!
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Trusted Customer
8 years ago
Anxious experience
Long wait, anxious feeling, loan not amount asked for, wasn’t informed about parkingand bus lane before appointment so may have fine and not enough time to read through paperwork before signing
Luke
Loans 2 Go
8 years ago
Thank you for your feedback. Please rest assured that I have passed on your feedback to the Area Manager for that region. However, if you wish to discuss the matter further with our Professional Standards team please contact them at ps@loans2go.co.uk Thank you.
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Loans 2 Go:
Absolutely fantastic staff so welcoming and helpful
Luke
Loans 2 Go
8 years ago
Thanks for the review, Sarah!
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Trusted Customer
eastwood
8 years ago
What Trusted Customer said about Loans 2 Go:
excellent service all round.
i found fro start to the finish of my loan application process the chap that did it/ash/was very profesionlal/ polite /friendly / and very efficint / he definetely new what he was doing and i could...
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Luke
Loans 2 Go
8 years ago
Thanks for your feedback, Paul. We really appreciate it!
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Loans 2 Go:
Courteous, very helpful and understanding
Luke
Loans 2 Go
8 years ago
Glad we could help you, Christopher. Thanks for leaving us a review!
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Loans 2 Go:
Awful thought I was in death doors que
The customer service representative was slower then my dead nan.
Luke
Loans 2 Go
8 years ago
Hi Tasmine, we are sorry to hear you are not satisfied with how your appointment went. If you would like to share more details of your experience, please email our Professional Standards team at ps@loans2go.co.uk.
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Trusted Customer
Chesterfield
8 years ago
What Trusted Customer said about Loans 2 Go:
They were friendly and very quick at sorting out me a loan!!!! Thanks guys
Luke
Loans 2 Go
8 years ago
Happy to help, Chris. Thanks for borrowing with Loans 2 Go!
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Trusted Customer
8 years ago
overall they are a very good company. If u need help with your finances
Well they didn’t very good service but after I have emailed the company twice and no response. It’s been at least 2 weeks.
Luke
Loans 2 Go
8 years ago
Thank you for contacting us via our review page. As I understand, the branch has tried to contact you since your email to resolve.
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Loans 2 Go:
Outstanding
The customer service was amazing they were polite and helpful I had a laugh with the staff. They helped me in everyway possible couldn't ask for anything eles from them.
Luke
Loans 2 Go
8 years ago
Wonderful to hear from you, Mitch. Thanks for leaving us a review!
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.