Loan2go is as bad as they come! There is nothing worse. (Manchester Ashton)
I was called by Loans2go offering me a loan. I was disappointed by the bad attitude the staff has towards me when I visited their store. When I took their loan the first time around they treated me...
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Luke
Loans 2 Go
8 years ago
Thank you for your feedback. As a responsible lender Loans 2 Go will complete thorough affordability checks on all customers. We actually complete this thorough affordability assessment to remain compliant. This is in accordance with regulatory guidance and to ensure we treat customers fairly. In respect of your comments regarding the credit search, we will still complete a credit search in accordance with the aforementioned affordability assessment. Credit search providers such as Callcredit and Equifax whom we use to check your credit report may not update your credit report immediately and this may be why you still have active loans mentioned on the report. We are sorry to hear that you found this process distressing.
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Loans 2 Go:
Nice people on the phone. Simple to use.
Luke
Loans 2 Go
8 years ago
Glad to hear we could help you, RIchard. Thanks for borrowing with Loans 2 Go.
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Trusted Customer
8 years ago
What Trusted Customer said about Loans 2 Go:
Excellent service
The lady was very helpful and friendly
She deserves a good holiday
Luke
Loans 2 Go
8 years ago
Haha we'll be sure to pass that on to the Area Manager. Thank you for borrowing with Loans 2 Go, Samantha!
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Trusted Customer
8 years ago
Easy process friendly informative staff
Luke
Loans 2 Go
8 years ago
Thanks for the review!
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Trusted Customer
8 years ago
The service i got from Rob(Preston branch) was 1st class friendly and nothing was to much trouble and got everything sorted as quick as he could as he knew I was in a rush
Luke
Loans 2 Go
8 years ago
Thank you for the feedback about Rob in Preston. He'll be pleased to hear this! Thank you for borrowing with Loans 2 Go.
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Loans 2 Go:
Definitely worth 5 stars
Very friendly and helpful made you feel welcome would recommend had a chat with jack who works there he was absolutely brilliant really helped me a lot
Luke
Loans 2 Go
8 years ago
Thanks for getting in contact, Holly! Jack will be thrilled to hear you left a review.
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Loans 2 Go:
Very quick and efficient service. Will definitely recommend to a friend. Thank you!
Luke
Loans 2 Go
8 years ago
Thank you very much, Ruslans! Remember if you refer a friend and if they qualify and take out a loan you could receive a reward for the referral.
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Trusted Customer
8 years ago
What Trusted Customer said about Loans 2 Go:
Excellent service from start to finish. Staff were helpful and very knowledgable
Luke
Loans 2 Go
8 years ago
Wonderful to hear from you, Amanda. Thank you for your feedback and for borrowing with Loans 2 Go!
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Trusted Customer
8 years ago
What Trusted Customer said about Loans 2 Go:
Great service
Great service,speedy,polite and willing to listen
Luke
Loans 2 Go
8 years ago
Thrilled to hear your thoughts, John. Thank you for borrowing with Loans 2 Go!
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.