Live Better With Dementia Reviews

Thank you for taking the time to give us your feedback, we do truly appreciate it and it was also fed back to the supplier. Due to the feedback from both yourself and other customers who had purchased the clock the clock has now been taken off our site and the supplier has also discontinued the item. I appreciate that this does not make amends for your disappointing experience but I do hope it demonstrates how seriously we take customer feedback. I'm so sorry that your experience presented further disappointment and frustration by having to wait for your refund, we are looking at our internal processes and communications with suppliers to ensure that this doesn't happen again.