Your service has been non existent- I‘ve paid for goods which haven’t been received and had no replies to my questions. Please refund my money
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback! We are pleased to see that our team contacted you within 2 days of your email, and have since sorted this with you. We are so happy to hear that your friend found the item helpful.
Trusted Customer
6 years ago
I’m relieved the pad has arrived after 10 days instead of two !!!
I’m still waiting for the promised postage refund .
Katherine
Live Better With Dementia
6 years ago
Oh we are sorry if this was never arranged for you initially. This has now been processed and you should receive a confirmation email shortly.
Excellent service, order was delivered within the given time frame and well packaged.
Product reviews
Date of purchase: 04/02/2020
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dawn hewett
6 years ago
What dawn hewett said about Live Better With Dementia:
sensitive well laid out website. products ordered came quickly.
the only downside i was offered an introductory voucher to use with my first purchase after i had already paid for an order
Product reviews
Date of purchase: 01/02/2020
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Leslie Brandon
london
6 years ago
What Leslie Brandon said about Live Better With Dementia:
Purchased 3 jigsaw puzzles recently advertised as plastic, even on the box it states plastic puzzle but they were made of cardboard very disappointed unable to use them as my wife due to her illness...
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Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback. We have checked with our supplier and these puzzles are definitely meant to be cardboard. We are so sorry if you though they would be plastic. If you can let our team know where you saw this mentioned, we will have this investigated right away. You can email us at theteam@livebetterwith.com.
Product reviews
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback. We have checked with our supplier and these puzzles are definitely meant to be cardboard. We are so sorry if you though they would be plastic. If you can let our team know where you saw this mentioned, we will have this investigated right away. You can email us at theteam@livebetterwith.com.
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback. We have checked with our supplier and these puzzles are definitely meant to be cardboard. We are so sorry if you though they would be plastic. If you can let our team know where you saw this mentioned, we will have this investigated right away. You can email us at theteam@livebetterwith.com.
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback. We have checked with our supplier and these puzzles are definitely meant to be cardboard. We are so sorry if you though they would be plastic. If you can let our team know where you saw this mentioned, we will have this investigated right away. You can email us at theteam@livebetterwith.com.
The item was delivered in time but I did ask a question in advance of buying it that I never got a response about. In the end I just took the plunge and crossed my fingers
The order was very fast to arrive and the goods were excellent quality. Sadly, you only had one pair of the socks left. Will be looking to see if you get any more in stock. Much better quality than...
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Product reviews
Date of purchase: 04/02/2020
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Trusted Customer
6 years ago
The service received was excellent
Product reviews
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback! Our team will be in contact today to offer support on how this can be resolved for you. It may be that there is a signal problem in the area but either way we will help sort this asap for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.