Thank you for sending the watch for my husband. Unfortunately it wasn’t suitable and I am still waiting for a refund.
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback! We are pleased to confirm that your refund was processed yesterday. It can take around 14 working days for returns to be received and processed. So looks like it was just in time! We are sorry that this wasn't a suitable item for your husband. If you need any recommendations on any alternatives, please do not hesitate to get in touch.
the puppies are not as good quality as I had hoped - they may not stand up to use in a care home
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback! We are sorry if these didn't meet your expectations. They do have a slightly harder casing around the middle, which is in place to help protect mechanisms that keep the kitten/puppy simulate breathing. We have passed on your feedback internally, so our supplier can review your comments.
Product reviews
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback! We are sorry if these didn't meet your expectations. They do have a slightly harder casing around the middle, which is in place to help protect mechanisms that keep the kitten/puppy simulate breathing. We have passed on your feedback internally, so our supplier can review your comments.
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback! We are sorry if these didn't meet your expectations. They do have a slightly harder casing around the middle, which is in place to help protect mechanisms that keep the kitten/puppy simulate breathing. We have passed on your feedback internally, so our supplier can review your comments.
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback! We are sorry if these didn't meet your expectations. They do have a slightly harder casing around the middle, which is in place to help protect mechanisms that keep the kitten/puppy simulate breathing. We have passed on your feedback internally, so our supplier can review your comments.
Purchased online and it was reasonably efficient, and delivered to my mother in a few days, with an alert to my email.
Product reviews
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback! We are so sorry there were no instructions in the box! We are pleased to see our team had emailed you to get these to you. If you need anything else, please do not hesitate to get in touch.
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