LEGOLAND Holidays is no longer an active Feefo customer
Displaying all 18,851 reviews
Trusted Customer
Feefo Verified
5 years ago
Easy booking, but....
Great and easy booking service. Would have been 5 stars but my only issue is that we have booked a 2 night stay and booked the Bricks restaurant for an evening meal but it only gives you the option...
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Mr Picadorodrigue
Feefo Verified
5 years ago
What Mr Picadorodrigue said about LEGOLAND Holidays:
Had to try multiple times and although I paid for cancellation coverage, when my reservation was cancelled I had to wait 14 days to get my money back
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Mrs Almond
Feefo Verified
5 years ago
What Mrs Almond said about LEGOLAND Holidays:
Great service
Helen at customer service was great, very helpful and patient with my requests. Upsold all add ons and was personal to my requests.
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Trusted Customer
Feefo Verified
5 years ago
I made a booking error myself and when I rang to speak to someone they were very helpful and polite
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Trusted Customer
Feefo Verified
5 years ago
Easy booking
Had previously booked for last year however due to COVID it was cancelled when I rang to cancel the person I spoke to was very accommodating and there were options from refund to voucher or rebook...
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Trusted Customer
Feefo Verified
5 years ago
Easy and clear booking process
The booking process was very simple. It was great to have the partner hotels attached to the main Legoland website and it was really clear on the price, location and the hotel itself. It saved us a...
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Trusted Customer
Feefo Verified
5 years ago
The lady who’s name was Isabel was really nice, she went through everything and explained things carefully, she was very professional and knowledgeable, she asked if we was celebrating something...
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Mr Thomas
Feefo Verified
Maesteg
5 years ago
What Mr Thomas said about LEGOLAND Holidays:
Have booked the resort previously with the next day entry included!!😡
Easy booking process but confusing to whether next day park entry is included which it used to be when booking a resort hotel with early access.
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Mrs Smith
Feefo Verified
5 years ago
What Mrs Smith said about LEGOLAND Holidays:
Dan was extremely helpful on the phone re. our booking
yes we would book again very easy on the telephone.
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Trusted Customer
Feefo Verified
5 years ago
Friendly and helpful
Spoke to Gemma.D who was very friendly and helped me transfer my original booking to a new date due to covid restrictions. Very helpful and patient. We look forward to our stay at legoland. Thank you
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
