Land Rover Insurance & Accident Assistance is no longer an active Feefo customer
Displaying all 226 reviews
NI
Nicola
Feefo Verified
farnham common
7 years ago
What Nicola said about Land Rover Insurance & Accident Assistance:
Brilliant one of the best calls I made this year!
Amazing dealt with everything on my behalf. No hassle great job!
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RO
Robert
Feefo Verified
7 years ago
What Robert said about Land Rover Insurance & Accident Assistance:
Very efficient. My repair went very smoothly from start to finish.
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DE
Dean
Feefo Verified
7 years ago
What Dean said about Land Rover Insurance & Accident Assistance:
LR Insurance team were excellent
The service from LR Insurance team was excellent , however they were let down by the garage who they subbed the work to , in this case a company called Appollo. They kept giving me expected delivery...
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GU
Guy
Feefo Verified
7 years ago
What Guy said about Land Rover Insurance & Accident Assistance:
Faultless service throughout
Very professional service from the first phone call.
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IA
Ian
Feefo Verified
Elvington, York
7 years ago
What Ian said about Land Rover Insurance & Accident Assistance:
On initial contact with the claims department no trace could be found of my details. Even though I am fully comprehensive and the other party admitted responsibility from the outset I had to wait...
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JO
John
Feefo Verified
Morecambe, Lancashire
7 years ago
What John said about Land Rover Insurance & Accident Assistance:
Very satisfied
Good, efficient and friendly. I would recommend them without hesitation.
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Trusted Customer
Feefo Verified
7 years ago
Shocking experience
By listening to policy holders!
Anwen L
Land Rover Insurance & Accident Assistance
7 years ago
We're sorry to hear about your recent experience - this isn't our usual standard. I've informed our Customer Experience Team who will contact you shortly to discuss the issues you faced.
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Vito
Feefo Verified
7 years ago
What Vito said about Land Rover Insurance & Accident Assistance:
Good overall, needed to have better communication on timing of repair
The service and communication was good, during the claim, the car was collected and a replacement car dropped. it took a little longer than expected to get the car back.
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ST
Stephen
Feefo Verified
WARRINGTON
7 years ago
What Stephen said about Land Rover Insurance & Accident Assistance:
POOR SERVICE,
MY CAR TOOK 4 MONTHS TO BE REPAIRED.THIS WAS DUE TO THE FACT THE BODYSHOP DEALING WITH MY REPAIR WAITED NEARLY 4 WEEKS FOR A PART.I HAD TO CONTACT LAND ROVER MYSELF TO SORT THIS PROBLEM OUT.
Anwen L
Land Rover Insurance & Accident Assistance
7 years ago
We're very sorry to hear about your recent experience. Unfortunately, Land Rover Car Insurance has no control over ordering parts and we understand the inconvenience caused to you. We will ensure that our claims team are fully aware and briefed on the process to avoid further instances like this. Thank you for your feedback.
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Trusted Customer
Feefo Verified
7 years ago
Worst. Sold land rover now. Will never return.
worst experience with any insurer I have ever had. I have now sold my land rover and will never return
Donna
Land Rover Insurance & Accident Assistance
7 years ago
We're very sorry to hear about your recent experience. I have informed our Customer Experience Team who will be contacting you regarding the issues you faced.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
