On the whole I was really pleased with the service I recieved. There were a few issues with delivery but staff dealt with them quickly and efficiently and were all so friendly that it was no problem...
It is one of my favourite shops, lots of lovely things that you do not find in the high street shops all in one place!
JOY
JOY
15 years ago
Thanks for your feedback. We really appreciate it, as it will enable us to provide a higher quality brand for you our customer. I apologise that no one had replied to your email, If you would like to discuss this further I will be happy to contact you at your convenience.
Siobhan
JOY
I was pleased with the service until I tried to return the product, I didn't hear ANYTHING for three weeks after having returned it, not even confirmation that it had arrived nor my refund. Both...
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JOY
JOY
15 years ago
I am sorry to hear about your experience with JOY. We have taken this on board and now have an improved communication system in place with the customer. There was a backlog with the refunds, however we have since improved this and refund time is now between 3 - 5 days.
Siobhan
JOY
Joy is one of my favourite stores. Their dresses are amazing and people always compliment me on an outfit I have purchased from you. I've bought several things from you and I've always been so happy...
I love Joy and am always pleased with all my purchases. I tend to shop at the Joy in Clapham Junction station and everyone is so helpful and friendly.
Shopping online was a pleasure too, great...
I love joy, although i live in Leicestershire i visit the stoer in Leeds approx 8 times a year, never failing to find something great.
The clothes are slightly different to the majority of the other...
A great shop, which I like very much and visit often. However, I will refrain from purchasing things on Joy's website again. The selection is much more limited, and moreover, the delivery charges are...
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JOY
JOY
15 years ago
We are currently reviewing our delivery service and our returns policy. In addition to that the stock is updated on a weekly basis so as to keep in line with the stores.
Siobhan
JOY
Product reviews
Date of purchase: 18/06/2010
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Trusted Customer
15 years ago
Lovely clothes, very good quality
Product reviews
Date of purchase: 06/06/2010
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Trusted Customer
15 years ago
Great selection, great prices, really quick delivery!
Product reviews
JOY
JOY
15 years ago
We have recently started adding more images to the website so customers can have an improved idea of the actual product.
Siobhan
JOY
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
