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John German Estate Agents Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,698 reviews

Mr Darren James Marshall & Mrs Clare Louise Marshall

Feefo Verified

Rugeley

1 year ago

What Mr Darren James Marshall & Mrs Clare Louise Marshall said about John German Estate Agents:

Great communication

Completed the purchase with great communication from the sales progressor. Easily booked viewings to view the property.

Trusted Customer

Feefo Verified

1 year ago

Great company

It was all good Jessica was great thank you

Trusted Customer

Feefo Verified

1 year ago

Excellent service

We are absolutely delighted with the service we received selling our late mothers property from John German in Stafford- Everything from the quality of the photographs and brochure to handling of...

Trusted Customer

Feefo Verified

1 year ago

House purchase through JG

John German performed excellently handling our purchase. There was always very courteous staff available when we needed to contact them and queries dealt with quickly. Visits to the purchase property...

Trusted Customer

Feefo Verified

1 year ago

If in doubt, go with John German

First class all the way. Very professional throughout but kept the personal touch at the same time. Every team member that we dealt with gave us help above and beyond and could not recommend enough....

Mrs Jane ***

Feefo Verified

Droitwich

1 year ago

What Mrs Jane *** said about John German Estate Agents:

Sale of our bungalow

At the beginning of the process when I thought some of the photos weren’t that complementary Simon was happy to reach a speedy resolution. In the time in between I can see how hard you’ve worked to...

Ms Victoria Claire Smith

Feefo Verified

Stafford

1 year ago

What Ms Victoria Claire Smith said about John German Estate Agents:

Amazing service

Overall the service we have received from John German has been amazing, Claire has kept us updated every step of the way. From booking a viewing to completion

Trusted Customer

Feefo Verified

1 year ago

Poor service

Very poor communication, not returning calls or responding to voicemails. Very laid back approach in a negative way, when purchasing and selling a property you expect your estate agent to be pro...

Lucy West

John German Estate Agents

1 year ago

We sincerely apologise that on this occasion you felt we did not meet our exceptional customer service standards. Our team have now looked into your sale and can see the sale completed in 13 weeks which is in line with the current UK National Average. We wish you all the best in your new home and for future.

Trusted Customer

Feefo Verified

1 year ago

Very friendly team, very good service with regular updates provided regarding our sale.

Trusted Customer

Feefo Verified

1 year ago

Great service

The confirmation and follow up of appointments and viewings, and the follow up from Jo post sale. She was extremely helpful in keeping us updated on progress, and would follow up any...

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