What Mr Brauer & Miss Hill said about John German Estate Agents:
Professional, reliable and reassuring
I received a very professional service from Steve. He was prompt in answering calls and always called me back quickly if I had to leave a voice message. All conversations were followed up by an email...
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Trusted Customer
Feefo Verified
8 years ago
A friendly, professional and competent service.
We were impressed with the professionalism, care and friendliness demonstrated by John German. Their valuation proved to be realistic. Communications were excellent throughout the process of...
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MJ
Mr & Mrs Johnson
Feefo Verified
8 years ago
What Mr & Mrs Johnson said about John German Estate Agents:
Professional and friendly
I always found the staff at John German to be professional and friendly. I always felt that they kept me informed during the entire sales process. Having used other agents, I consider them to be head...
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Trusted Customer
Feefo Verified
8 years ago
Did their job. Sold the house.
3
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MW
Mr Widdowson
Feefo Verified
Kegworth
8 years ago
What Mr Widdowson said about John German Estate Agents:
Selling as well as buying? Do it through John German!
Excellent service, very speedy and thorough, and great communication. The team went the extra mile to ensure that solicitors sustained momentum, and they we're personable and professional throughout....
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Customer Service
John German Estate Agents
8 years ago
Thank you so much for your fantastic review and for recommending us to anyone who wants to sell or buy a property ! Lauren and Jo are delighted to hear you were happy with their service throughout your house sale and purchase. We wish you all the best in your new home, from all the team at John German Estate Agents in Loughborough.
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Mr & Mrs Scott
Feefo Verified
8 years ago
What Mr & Mrs Scott said about John German Estate Agents:
Look after the client more and not the buyer
Customer Service
John German Estate Agents
8 years ago
Thank you for your feedback. We always strive to offer a very high standard of service to all parties within in a sale transaction but with priority commitment to our vendor clients. We are disappointed if you felt this was not the case during your recent sale, which resulted in being a somewhat complex transaction. Thank you for speaking with our Sales Progressor to further expand on your feedback and we take on board your comments, kindest regards.
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Trusted Customer
Feefo Verified
8 years ago
Tell them what they want to hear...
Very enthusiastic and responsive whilst arranging viewings and negotiating offers. Very confident that 28 day exchange would be deliverable. As time passed following agreement of the sale, the...
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Customer Service
John German Estate Agents
8 years ago
Thank you for providing us with your feedback. During the conveyancing process we endeavoured to help move it along as quickly as possible through liaising with all parties/solicitors. Timescales are very difficult to predict and are always dependent on the solicitors involved, with many factors out of our hands. In this case the sale completed within 7 weeks. Our statistics show the average time between sale agreed and exchange is 12 weeks, therefore we are disappointed to hear you weren’t completely satisfied. We wish you well in your new home.
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Dr Michael Edwards & Mrs Cynthia Edwards
Feefo Verified
Lichfield
8 years ago
What Dr Michael Edwards & Mrs Cynthia Edwards said about John German Estate Agents:
Very professional outfit
We bought a property from a John German client . We sold OUR property with Purple Bricks !! Not a good start I accept ! BUT , the staff at JG were superb , keeping us in the loop , advising on...
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Trusted Customer
Feefo Verified
8 years ago
A professional and friendly service.
They were our sellers agent, although we have used them before to sell a house about 10 years ago. Lovely people who kept us informed every step of the way. Very professional. However, traditional...
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Mr Ashley Humphries & Miss Samantha Middleton
Feefo Verified
8 years ago
What Mr Ashley Humphries & Miss Samantha Middleton said about John German Estate Agents:
Very helpful
Made everything so easy for us kept us update every week. They made it all less stressful
Moving house isn't always easy, therefore by choosing John German Estate Agents you can trust us to help you every step of the way; from start to finish.
With 10 branches across the Midlands you can choose from a range of our services including residential sales, lettings and property management, professional valuations, surveys and independent mortgage advice.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Moving house isn't always easy, therefore by choosing John German Estate Agents you can trust us to help you every step of the way; from start to finish.
With 10 branches across the Midlands you can choose from a range of our services including residential sales, lettings and property management, professional valuations, surveys and independent mortgage advice.