Merchant Logo

Joe Browns Reviews

Rated
Exceptional

Joe Browns offers unique clothing for men and women, with ranges full of personality to get people talking!

Service
4.8
/5

5

4

3

2

1

35,606

4,071

854

212

298

41,041

ratings over the past year

Displaying all 592,293 reviews
Trusted Customer
15 years ago
Date of purchase: 02/02/2010
I LOVE Joe Browns designs and quality. The items are individual and classy. My only grumble…
I LOVE Joe Browns designs and quality. The items are individual and classy. My only grumble would be the delivery charge and (if you need to make a return) the return charge. Its not normal to...

Read all
Trusted Customer
15 years ago
I LOVE Joe Browns designs and quality. The items are individual and classy. My only grumble would be the delivery charge and (if you need to make a return) the return charge. Its not normal to need to return an item and from other previous comments, it would seem most are pleased with items. So...... a free returns policy would be appreciated by all,for on the odd occasion when something does not fit or is not what we expected. I normally look out for the sales items to save a bit, as some things are a little expensive.
Trusted Customer
15 years ago
Date of purchase: 03/02/2010
Love the clothes, altho' a bit more pricey than regular catalogues its nice to have…
Love the clothes, altho' a bit more pricey than regular catalogues its nice to have something a bit more different.
Trusted Customer
15 years ago
Love the clothes, altho' a bit more pricey than regular catalogues its nice to have something a bit more different.
Trusted Customer
15 years ago
Date of purchase: 02/02/2010
I,m happy with the overall service from joe brown,
I,m happy with the overall service from joe brown,
Trusted Customer
15 years ago
I,m happy with the overall service from joe brown,
Trusted Customer
15 years ago
Date of purchase: 03/02/2010
Excellent clothes, graet colours, good quality. Very good service + don't waste time shopping long hours…
Excellent clothes, graet colours, good quality. Very good service + don't waste time shopping long hours on high street. Most of the sizes fit my body figure perfectly.
Trusted Customer
15 years ago
Date of purchase: 02/02/2010
I love love love.Joe Browns!!!!! Always Fast deliveryI. I recieved order within 2 days.
Trusted Customer
15 years ago
Date of purchase: 29/01/2010
I have been a loyal customer for years now and was not disappointed by my recent…
I have been a loyal customer for years now and was not disappointed by my recent order. The cardigan is truely beautiful and fits perfectly. There are shiny silver bits in the weave which make it...

Read all
Trusted Customer
15 years ago
Date of purchase: 03/02/2010
excellent
Trusted Customer
15 years ago
Date of purchase: 30/01/2010
On the whole I think the clothing looks fabulous and the marketing is great. However,…
On the whole I think the clothing looks fabulous and the marketing is great. However, I do not understand the sizing of your garments at times, chest sizes for size 12 looking more like size 10 etc...

Read all
Trusted Customer
15 years ago
Date of purchase: 02/02/2010
Very good, especially now they have larger sizes, although still no 40" trousers. Very stylish…
Very good, especially now they have larger sizes, although still no 40" trousers. Very stylish products and very good quality. Fast response and delivery, good communication and fair postage....

Read all
Trusted Customer
15 years ago
Date of purchase: 02/02/2010
Love the look of the clothes but am reluctant to order much as I'm never…
Love the look of the clothes but am reluctant to order much as I'm never sure on the fit (and quality after poor experience with the top stated below) and find it ends up quite expensive paying...

Read all
Trusted Customer
15 years ago
Love the look of the clothes but am reluctant to order much as I'm never sure on the fit (and quality after poor experience with the top stated below) and find it ends up quite expensive paying delivery and returns. Other places I've ordered from tend to charge either delivery or return. Shame really as they look to be my kind of clothes!!! That said, the customer service so far has been excellent thanks.
Merchant Logo
Joe Browns
Joe Browns
15 years ago
Thank you for taking the time to send your comments re the order you placed with Joe Browns. We were disappointed to read that you were not happy with the fit or our returns policy. I have passed your comments through to the QC team who are checking to see if there is a fit and fabric quality issue with this top, so thank you for bringing this point to our attention. Unfortunately at present we can not offer free returns, and the companies that do offer free returns or postage build it in to the cost of the products. We have decided that this is unfair as it is a hidden cost the customer ends up paying for the goods. As way of a gesture I would like to offer you free postage on your next order. To do this you would have to call the customer service team and they will process your order and give you free p&p. Thanks again for your comments and we look forward to hearing from you. Kind regards Tony Brown
About Joe Browns
Joe Browns is a true lifestyle company, which was started in 1998 to offer something more exciting and more individual than the other clothing catalogues in the UK - it's a state of mind, for those that enjoy life and want to live a bit, and although it's a cliché, we feel the more you put into it, the more you get out of it.
Read all
Kandy Works, Brown Lane East, Holbeck, Leeds, West Yorkshire, LS11 0BT, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Joe Browns
Joe Browns is a true lifestyle company, which was started in 1998 to offer something more exciting and more individual than the other clothing catalogues in the UK - it's a state of mind, for those that enjoy life and want to live a bit, and although it's a cliché, we feel the more you put into it, the more you get out of it.