Quick delivery .i dont use the stuff myself i buy for christmas.wife makes loads of your stuff....better getting feedback from her.
Klaudia - Help Team
JewelleryMaker
1 month ago
Hi, Thank you for your review.
We’re pleased to hear that you were happy with the quick delivery. It’s lovely to hear that your wife enjoys using our products and makes lots of things with them, even if you’re mainly buying them as Christmas gifts!
We really appreciate your support, and we hope your wife continues to enjoy creating with our products. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655. Kind regards,
JewelleryMaker
Date of purchase: 07/09/2026
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Lynda Carter
Feefo Verified
1 month ago
What Lynda Carter said about JewelleryMaker:
Always great service
Klaudia - Help Team
JewelleryMaker
1 month ago
Hi Lynda,
Thank you for your review.
We’re so pleased to hear that you’re always happy with our service. We really appreciate your continued support and kind words.
We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
JewelleryMaker
Mostly good, although some items are not as good quality as previously. Some items have arrived broken.
Product reviews
Date of purchase: 28/08/2026
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kim winder
Feefo Verified
1 month ago
What kim winder said about JewelleryMaker:
JM deliveries have slowed again but still far better than was. Team on phones have been very helpful recently with a couple of problems and I cannot speak higher about their listening to the problem...
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Klaudia - Help Team
JewelleryMaker
1 month ago
Hi Kim,
Thank you for your review.
We’re pleased to hear that you’ve noticed an improvement with our deliveries, although we’re sorry they’ve slowed again recently. We’re especially glad to hear that our phone team were helpful when resolving your recent issues and took the time to listen and talk through the solutions with you. We’ll be sure to pass on your lovely feedback to the team.
We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
I call service not just the call centre ( I only do online orders so wouldn't know) but also the information on each product which has seriously gone downhill, I buy a pack of say 10 strands of...
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Klaudia - Help Team
JewelleryMaker
1 month ago
Hi Patricia,
Thank you for your review.
We’re sorry to hear that you’ve found the product information on our website has become less detailed, especially when purchasing mixed gemstone and pearl strands. We understand how useful it is to have clear information about each strand, including the gemstone type, colour and other specifications, especially when looking back at previous orders.
We also appreciate your comments about being unable to access the details of items that are now out of stock, as well as the information and item codes for the 2024 Christmas Advent Calendar. We’ll certainly pass your feedback on to the relevant team for review, as we understand how frustrating it can be when you want to check the materials or specifications of something you’ve previously purchased.
We really appreciate you taking the time to explain your concerns and help us identify where the information provided could be improved.
We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
Always great and very efficient. I usually get my orders in half the time I used to get them. Great.
Klaudia - Help Team
JewelleryMaker
1 month ago
Hi Suzanne,
Thank you for your review.
We’re so pleased to hear that you’ve found our service consistently efficient and that your orders are now arriving much quicker. We really appreciate your continued support and lovely feedback.
We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
JewelleryMaker
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website