How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

JewelleryMaker Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 161,012 reviews

Stephanie Butlin

Feefo Verified

3 months ago

What Stephanie Butlin said about JewelleryMaker:

Jm is perfect, JM are great, where else would you want to shop!

Excellent but then I expect no less of JM. I was so excited with all the bargains, and the lovely operator just added to the whole experience.

Product reviews

Date of purchase: 31/01/2026

Trusted Customer

Feefo Verified

3 months ago

great service

service is always great post delivery always slow but thats not your fault

Product reviews

Date of purchase: 31/01/2026

Trusted Customer

Feefo Verified

3 months ago

Best shopping channel, Happy ,Fun TV

As usual a good service, right from the information given from the presenters, and very helpful call centre, and always good communication via emails which keep you updated.

Product reviews

Date of purchase: 31/01/2026

Trusted Customer

Feefo Verified

3 months ago

JM always keeps my mojo going

JM offer such a wide range of jewellery making items at great prices. The demonstrations are so helpful and encourage me to try new techniques

Product reviews

Date of purchase: 31/01/2026

Wendy Stock

Feefo Verified

GBR

3 months ago

What Wendy Stock said about JewelleryMaker:

Green goddesses.

I’ve been shopping at JM since the early days. The gems are lovely and I love hearing all the stories of their finds. The amount of findings available is enormous and precious metal prices are very...

Product reviews

Date of purchase: 29/01/2026

Trusted Customer

Feefo Verified

3 months ago

Always arrive on time and great quality

Product reviews

Date of purchase: 25/01/2026

Melanie Reynolds

Feefo Verified

GBR

3 months ago

What Melanie Reynolds said about JewelleryMaker:

Quick & efficient service

Delivery was quick and efficient. Sometimes I think too much packaging is used for whats in the parcel, but it is usually well packed

Product reviews

Date of purchase: 28/01/2026

Monica Burchell

Feefo Verified

3 months ago

What Monica Burchell said about JewelleryMaker:

Blue sapphire strand

Easy online service. The only reason I have only given av3 star is because the delivery service has deteriorated quite significantly over the last few months.

Product reviews

Date of purchase: 28/01/2026

Trusted Customer

Feefo Verified

3 months ago

It was fine

Date of purchase: 28/01/2026

Karen Sharp

Feefo Verified

3 months ago

What Karen Sharp said about JewelleryMaker:

Disappointed in Jewellery Maker considering other options due to cost/delay

Slow packing and even slower delivery, JM getting worse with these, and the prices of the products getting very expensive

Product reviews

Jayne

JewelleryMaker

3 months ago

Hello, Thank you for your review. We are very sorry to hear that you were dissatisfied with the quality of your purchase, which did not meet with your expectations. We really want our customers to be happy with everything they purchase from ourselves and we regret that on this occasion that has not been the case. The quality of our products is very important to us, and your feedback has therefore been passed over to the relevant members of our team to be looked at further. In the meantime, you are of course welcome to return your purchase, and we will be happy to process a refund for you. Please do not hesitate to contact us should you haveany further queries. Kind regards, JM.

Date of purchase: 27/01/2026

Not received a review invite?

Base Metal, Rose Spacer Bead, Approx 13x19mm, 2pc

Gemstone Night Sky Project With Downloadable Instructions By Alison Tarry

115cts Type A Green Jadeite Dragon Pendant, Approx 43x52mm

7cts Sandawana Emerald Faceted Rondelles Approx 2x1 to 3x1mm, 10cm Strands

View all media (103)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

JewelleryMaker Reviews

Base Metal Pegs with CZ: 20pcs Pack of 5pcs Each Shape (Round 3mm , Marquise 3x5mm, Rectangle 3x5mm, Oval 4x5mm)More reviews of this product (1)View product websiteReally pretty and a great addition to any stash. Brilliant value too.

370cts 3 Strand Nugget Bundle, Amethyst, Peridot and Mother of Pearl, Approx 2-3mm & 4-12mm, Approx 80cm EachMore reviews of this product (1)View product websiteThese are gorgeous, so lustrous and such wonderfully long strands. Excellent value.

90cts Faceted Purple Labradorite Cabochons, Freeform ShapesMore reviews of this product (4)View product websiteThese are beautiful, the colours are lovely and the faceting adds to the shine, bargain of the century!

925 Sterling Silver Pendant Mount, Six Claws (Extra Long), with Bail, (To Fit 7mm Round)More reviews of this product (1)View product websitefor me it was too small the claws were too short for me

90cts Faceted Purple Labradorite Cabochons, Freeform ShapesMore reviews of this product (4)View product websiteReally loved these shapes and sizes of these. As usual with labradorite beautiful array of colours , ideal for wire wrapping and gallery wire.

Lilac Crystal Glass Faceted Bicones Approx 3mm, 33cm StrandMore reviews of this product (1)View product websiteBeautiful colour and great quality

Red French Wire Purl, approx. 1mm, 35cmMore reviews of this product (2)View product websiteBargain buy and will be the perfect finish when used with red beading thread for knotted beads

JM Essential 925 Sterling Silver Spacer Beads Approx 2mm, 50pcsMore reviews of this product (2)View product websiteGreat buy to stock up on as I use so many spacer beads

150cts Orange Moonstone Plain Rounds, Approx 8mm, 38cm StrandMore reviews of this product (2)View product website

Trio of Beading Box SetsMore reviews of this product (4)View product websiteThese are great value little boxes of beads giving lots of options for jewellery making. The colour range is great, I've had several of these before in different colourways.

150cts Mookite Plain Rondelle & Pendant Project With Downloadable Instructions By Mark SmithMore reviews of this product (1)View product websiteMookite is one of my favourite stones and this parcel was delightful, plus inspirational ideas from guest designer Mark Smith

65cts Crazy Lace Agate Smooth Round Approx 6 to 8mm 19cm StrandsMore reviews of this product (2)View product websiteLovely agate purchased at a ridiculous price to add to my stash.

15cts Australian Blue Sapphire Faceted Round, Approx 2mm, 38cm StrandMore reviews of this product (1)View product websiteLovely strand with a variation in the blue of the stones. Great price thank you.

50cts Hackmanite With Diopside Smooth Round Approx 8 to 10mm, 9cm StrandMore reviews of this product (2)View product websiteColour no where near the colour portrayed on the JM video, much paler

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?