Initially I hadn't been sent the wrong kit but customer service sorted this out and as soon as they had my return the sent out the correct one which arrived quickly.
I had an issue with ordering. The assistant kept on saying I had no credit on my account. I had £100. I went through to customer service and they sorted out the problem and took the feedback forward....
Delivery times have a improved, although sometimes I think smaller packaging could be used. If there are any problems, it's easy to pick the phone up and speak to the call centre, who are always...
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
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Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website