Insightful advice and help when booking. However it was difficult to get hold of them on the phone and the booking confirmation paperwork was not clear which caused unnecessary calls to clarify.
Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback regarding our booking advice and insight into Jersey, we are sorry you experienced difficulty in contacting us by telephone regarding your paperwork. We hope that you had a great time in Jersey and we look forward to welcoming you back to the island in the near futue!
Booking the trip, hotel flights etc was good.
Dealing with a problem we had was poor.
Rebecca Evans
Jerseytravel
5 years ago
Many Thanks for your feedback. We are sorry that you had issue locating your transfer on arrival and that you had difficulty contacting us. We hope that this did not detract from an otherwise pleasant stay in Jersey and at the Royal Yacht Hotel.
Product reviews
Date of purchase: 26/07/2021
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Mr M Leyton
5 years ago
What Mr M Leyton said about Jerseytravel:
All worked extremely well. Requested hotel room type spot on! Travel arrangements spot on!
Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback we are glad you enjoyed your stay at L'Horizon hotel in St Brelades, we look forward to welcoming you back on a future break to Jersey
Product reviews
Date of purchase: 23/07/2021
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Mr G Thompson
5 years ago
What Mr G Thompson said about Jerseytravel:
Very helpful advise in booking the hotels. We had a lovely stay.
Gina Stabler
Jerseytravel
5 years ago
We would like to thank you for your kind words regarding our reservations team advice in staying at La Place Jersey, we look forward to welcoming you back to the Channel Islands in the near future!
Product reviews
Date of purchase: 10/07/2021
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Trusted Customer
5 years ago
Very good service, and value for money.
Web pages very easy to understand
Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback, we are glad you enjoyed your stay at The Beausite and the staff looked after you well during your break!
Friendly, helpful and efficient in all contacts. No problems, everything went smoothly.
Eva Kohler
Jerseytravel
5 years ago
Thank you very much for your kind words, which are very appreciated in these times. We're happy that you had a lovely stay and enjoyed the amenities of the Golden Sands Hotel. We totally agree, that the view from the balcony is exceptional :)
The plane travel details, the information relating to safe travel registration and the car hire were all very comprehensive and well managed and phone support staff were very helpful
Eva Kohler
Jerseytravel
5 years ago
Thank you very much for your feedback and your kind words about our helpful staff. We are glad you had a good holiday in Jersey and hope to welcome you to the islands again soon.
This is the second time we have used Jersey Travel Service to book our Channel Island Holiday. I have found their personal service, assistance with finding a suitable hotel and corresponding flight...
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Eva Kohler
Jerseytravel
5 years ago
Thank you very much for your kind words and for choosing us as your trusted tour operator for the Channel Islands. We're happy to hear that you enjoyed your stay at the Westhill Country Hotel.
Everything was done online. Website is easy to operate and I printed all paperwork although it wasn’t really necessary. Would happily book again.
Eva Kohler
Jerseytravel
5 years ago
Thank you very much for your positive feedback. We are glad that your online booking experience was easy and that you enjoyed your stay at your chosen accommodation. We will happily forward your feedback to them.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
