Enjoyable holiday, smooth travel arrangement, documents arrived in plenty time. Helpful staff when booking, at hotel and transport to and from hotel good. Hotel good, aothough a bit dated. Staff...
Website easy to use, except for final stage as it isn't clear that if travelling on the overnight boat you need to book by phone as you have to reserve cabin or reclining seat. However, the operator...
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Product reviews
Date of purchase: 20/03/2010
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Trusted Customer
16 years ago
Very effiecient service. Friendly and helpful staff. No problems.
Product reviews
Date of purchase: 02/04/2010
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Trusted Customer
16 years ago
Very quick and efficient- everything was as described and very straightforward. Thank you :)
Product reviews
Date of purchase: 19/03/2010
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Trusted Customer
16 years ago
Outstanding - every part of our trip was exactly as requested.
Everything was organised well.
How ever very dissapointed with the flight.
1) Was served coffee just before having to put tray up for landing ending in coffee spilt over me.
2) suitcase was over...
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JerseyTravel.com
Jerseytravel
16 years ago
Thank you for supplying us feedback from your recent trip to Jersey. I am pleased to hear that overall your trip was enjoyable and well organised but I am sorry that the in flight service service provided by Flybe was not up to standard .On such a short flight as this it can prove difficult to serve all passengers within the allocated time .With regard to the baggage allowances these are clearly displayed on all of our documentation and this must be the responsibility of the customer to ensure that they are within these limits.It is normal procedure to retain a portion of the boarding card in case it is required by immigration , I believe that this is mentioned on the documentation.I hope that we can be of service to you in the future and hopefully avoid these small irritations which caused you some dissatisfaction.
P CORNICK
Customer Services Manager
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.