Everything was done online, plenty of information and details. We had no problem booking. Do miss the interaction with people though.
Nuria Arocas
Jerseytravel
3 years ago
Easy peasy, like it should be!
Product reviews
Nuria Arocas
Jerseytravel
3 years ago
This old school hotel is a classic in Jersey!
Date of purchase: 17/09/2022
0
Share
Trusted Customer
3 years ago
Booking flights, transport to and from hotel and hotel excellent. The Merton Hotel was brilliant and have no complaints.
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your lovely feedback. We're happy to hear that both your booking and travelling experience went well, and that you enjoyed your stay at the accommodation chosen.
Holiday was great from start to finish! No problems at all. Super hotel in prime position near Elizabeth harbour. Staff very helpful, nothing too much trouble. Delicious breakfast!! Travel easy and...
Read more
Nuria Arocas
Jerseytravel
3 years ago
Thank you for such a fantastic review :)
We're happy to hear that the holiday unfolded smoothly from end to end.
Product reviews
Nuria Arocas
Jerseytravel
3 years ago
Thank you for such a fantastic review :)
We're happy to hear that the holiday unfolded smoothly from end to end.
flight on time. organised disabled help for my airport transfers, which makes life so much easier and less stressful for me. smaller planes so loading and unloading so much faster and more...
Read more
Nuria Arocas
Jerseytravel
3 years ago
Thank you for the 5-star review and acknowledging the great service delivered by FlyDirect. We look forward to organising your next holiday in the future :)
Product reviews
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback. We're sorry that the hotel didn't live up to your expectations. We've already passed it on the hotel for them to look into the areas that need improvement.
We had a delay but it wasn't too long but we are going to book again for next year service on board plane very good assistant to was good for Assisted travel
Nuria Arocas
Jerseytravel
3 years ago
Thank you for the 5-star review. We're glad that you found FlyDirect useful & helpful, and that you'd like to travel again with us. Looking forward to organising your next holiday in the future!
Product reviews
Nuria Arocas
Jerseytravel
3 years ago
Thank you for the 5-star review. We're glad that you found FlyDirect useful & helpful, and you'd like to travel again with us. Looking forward to organising your next holiday in the future!
I realise this may be out of your control but the flight delays both ways spoiled our overall experience. It seems from talking to the hotel and other passengers that this delay is a regular...
Read more
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your review. You're right, flight delays are out of our control. Nevertheless, we understand how frustrating it can be and we're sorry for that. Otherwise, we hope you had a wonderful time in Jersey :)
Product reviews
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your review. You're right, flight delays are out of our control. Nevertheless, we understand how frustrating it can be and we're sorry for that. Otherwise, we hope you had a wonderful time in Jersey :)
Fairly efficient but basic service - customer services phone number operated on restricted hours and the package we bought (flight + hotel) did not include any flight baggage allowance or transfers...
Read more
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your review. Your feedback will help us to deliver a better service in the future :)
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
