Customer service leaves much to be desired. I emailed a couple of simple requests, had to chase a reply and none of my requests were actually dealt with. Perhaps requesting flowers and champagne in...
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Rebecca Larsson
Jerseytravel
3 years ago
Many Thanks for your feedback. I'm so sorry to hear that your request for flowers and champagne at the hotel wasn't met and I will look into how this was overlooked. We hope this did not detract from an otherwise pleasant honeymoon, and may we wish you many congratulations on your marriage.
Excellent, thanks for making our holiday magical, no issues, thankfully, CTC Travel Agent, Staff are so professional, helpful and friendly
Nuria Arocas
Jerseytravel
3 years ago
Thank you for taking the time to review us and acknowledging the excellent service delivered by JerseyTravel.
We're pleased to hear that you found the team useful and helpful as we're here ultimately to ease the booking process. We look forward to organising your next holiday in the future :)
Product reviews
Nuria Arocas
Jerseytravel
3 years ago
Thank you for taking the time to review us and acknowledging the excellent service delivered by JerseyTravel.
We're pleased to hear that you found the team useful and helpful as we're here ultimately to ease the booking process. Looking forward to organising your next holiday in the future :)
Date of purchase: 08/06/2023
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Mr F Plechowicz
Jersey, Channel Islands
3 years ago
What Mr F Plechowicz said about Jerseytravel:
From the minute we booked our holiday you were with us every step of the way taking away all the stress that usually builds up when planning a holiday. All we had to do was pay for it! A wonderful...
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Nuria Arocas
Jerseytravel
3 years ago
We would like to thank you for your kind words regarding our reservations team advice. We look forward to welcoming you back to the Channel Islands in the near future!
Product reviews
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback.
We've have already passed it on the hotel to look after the areas that need further improvement. Otherwise, we're happy to hear that you had a good overall stay.
We had a lovely holiday staying in Monterey Hotel in Jersey. We have absolutely no complaints and would recommend.
Nuria Arocas
Jerseytravel
3 years ago
Thank you for the positive feedback. We're delighted to hear that your holiday unfolded smoothly, and that you had a wonderful stay at the Monterey Hotel. We look forward to organising your next holiday in the future :)
Easy booking service, very clear, just the right amount of follow up contact and reminders, everything worked seamlessly on the trip. Would use again.
Nuria Arocas
Jerseytravel
3 years ago
Thank you for the 5-star review and acknowledging the great service delivered by JerseyTravel. We look forward to organising your next holiday in Jersey :)
Product reviews
Nuria Arocas
Jerseytravel
3 years ago
Thank you for the 5-star review and acknowledging the great service delivered by JerseyTravel. We look forward to organising your next holiday in Jersey :)
We booked a weekend away through JerseyTravel and everything was booked, confirmed and communicated clearly. We didn’t need to get in touch directly but had no issues with the flights and...
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Nuria Arocas
Jerseytravel
3 years ago
Thank you for taking the 5-star review.
We're pleased to hear that you found JerseyTravel easy and intuitive as we're ultimately here to ease the booking process, leaving just for you the fun bit, enjoy the holiday!
Product reviews
Nuria Arocas
Jerseytravel
3 years ago
Great choice! With Merton Hotel you can never go wrong :)
Clean and friendly the beds were comfortable I don’t know about the shower but the bath was nice. The swimming pool is warm enough and good hours for access. The breakfasts were good. I only had one...
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Nuria Arocas
Jerseytravel
3 years ago
Thank you for taking the time to review us.
We're delighted to hear that you a had an overall pleasant stay at Beausite Hotel. With regards to the location of the hotel, we couldn't agree more with you, simply beautiful.
Product reviews
Nuria Arocas
Jerseytravel
3 years ago
Thank you for taking the time to review us.
We're delighted to hear that overall you had a pleasant stay at Beausite Hotel. With regards the location of the hotel, we couldn't agree more with you, simply beautiful.
Everything went very smoothly, from flight to pick up from the airport, hotel was good
Nuria Arocas
Jerseytravel
3 years ago
Thank you for the 5-star review and acknowledging the great service delivered by JerseyTravel. We look forward to organising your next holiday in Jersey :)
Product reviews
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback. We're glad you enjoyed your stay the at the accommodation chosen.
The associate did not confirm car registration and had to reissue ticket for ferry.
Otherwise very polite and listened to my needs.
Crossing was uneventful and Grand hotel St Helier is very plush.
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback. We're happy to hear that your holiday unfolded smoothly, and that you enjoyed the stay at the accommodation chosen :)
Product reviews
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback. We're happy to hear that your holiday unfolded smoothly, and that you enjoyed the stay at the accommodation chosen :)
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
