22 days have gone by no trainors and no refund!!!! Do not buy online at JD
Mollie
JD Sports
5 years ago
Hello,Thank you for your review.I am sorry to hear this!So I am able to look into this further for you, please email your order details to us on: onlinereviews@JDSports.co.uk quoting reference: #10291283 in the subject.Many thanks.Mollie,JD Sports Online Review Team
Trusted Customer
5 years ago
Hahaha you have only just decided to contact me now!!!!! Jog on your a waste of time! I will never buy from JD online again what a waste of my time trying to get a refund back!!!
Product reviews
0
Share
JW
Jodie Williams
5 years ago
Date of purchase: 15/04/2020
What Jodie Williams said about JD Sports:
Lovely items as allways
Product reviews
0
Share
Trusted Customer
5 years ago
Date of purchase: 15/04/2020
I love the service my order came with in two days I thought that was amazing because I had to pay for it normal other shops would take a week or two to come but no not here
Not good at all they say item dispatched on the 6th may courier still waiting to receive it no item received
Mollie
JD Sports
5 years ago
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that your order has now been delivered, however I would like to thank you for your feedback as ultimately it helps us to improve and ensure that our customers are happy.
Please be assured that nothing pleases us more than when our customers are happy an we hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Absolutely shocking service, the trainers i ordered for my 19month old, size 6.5 come up so small they’ve caused injury after just 15minutes in the garden, I sent images showing how small they come...
Read all
Mollie
JD Sports
5 years ago
Hello Paige,Thank you for your review.I am so sorry to hear that you are unhappy with your recent shopping experience with us!I would like to thank you for your feedback as ultimately it helps us to improve.Should you wish to discuss anything further in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10842773 in the subject.Please be assured that we value your custom highly and hope this experience has not put you off from shopping with us in the future.We hope to hear from you again soon.Many thanks.Mollie,JD Sports Online Review Team
Product reviews
0
Share
Trusted Customer
5 years ago
Date of purchase: 09/04/2020
I only got half my order and still waiting refund
Mollie
JD Sports
5 years ago
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you, however I would like to thank you for your feedback as ultimately it helps us to improve.
Nothing pleases us more than when our customers are happy and we would love to see you return.
Many thanks.
Mollie,
JD Sports Online Review Team
I purchased trainers that had been worn, they had scuff marks and black marks on them. JD told me I couldn't exchange them unless I went to the store (being the fact all the stores are closed) and...
Read all
Mollie
JD Sports
5 years ago
Hello Danielle,Thank you for your review.I am so sorry to hear this!So I am able to look into this further for you, please email your order details to us on: onlinereviews@JDSports.co.uk quoting reference: #10850153 in the subject.Many thanks.Mollie,JD Sports Online Review Team
Product reviews
0
Share
Trusted Customer
5 years ago
Date of purchase: 25/04/2020
By getting the order right they sent a liverpool shirt not trainers I sent the shirt back like they told me to do and then they said I might get my trainers or they would pay me my money back but...
Read all
Mollie
JD Sports
5 years ago
Hello,Thank you for your review.I am sorry to hear that you are unhappy with your recent returns experience with us!So I am able to look into this further for you, please email your order details to us on: onlinereviews@JDSports.co.uk quoting reference: #10849901 in the subject.Many thanks.Mollie,JD Sports Online Review Team
Order a pair of trainer with,extra pay delivery on 25 April 2020
Havnt got my delivery yet, its been almost 3 weeks. This is ridiculous,
You need a new CEO to fix this problem.
Mollie
JD Sports
5 years ago
Hello Phanapat,Thank you for your review.I am so sorry to hear that you are unhappy with your recent shopping experience with us!Should you require any further assistance in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10849680 in the subject.Many thanks.Mollie,JD Sports Online Review Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
