The handle felt a bit loose so the team sent a new one straight away - pleased with how they resolved that.
Diane
JB Furniture
10 months ago
Hi R,
Thanks for your 5 star rated feedback. We're really pleased to hear you're happy with your new Challenger parasol. Delighted to hear our team were able to resolve the slight problem you had with the parasol handle so quickly. We hope you enjoy your parasol for many summers to come.
Hi J,
Thank you so much for sharing your experience with us. We're really pleased to hear you're happy with your new Lichfield parasol which we hope you enjoy for many summers to come.
Wonderful service, great communication advising us about delivery, super speedy delivery despite us living hundreds of miles away from the showroom.
We would thoroughly recommend, and will use JB...
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Diane
JB Furniture
10 months ago
Hi Susan,
Thanks for taking a moment to share your experience. We're thrilled to hear you're happy with your new Tetbury mini corner set along with the overall first class service you received from both our sales and delivery teams. We hope you enjoy your new Tetbury garden furniture for many years to come.
Excellent service , the staff were really helpful friendly and knowledgeable, once we decided on the furniture we were advices of the delivery process and kept up to date with delivery date and time...
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Diane
JB Furniture
10 months ago
Hi Karen,
Thank you so much for taking the time to write such an honest and postive review. We're delighted to hear you're happy with your new Tetbury 2 seat sofa set which we hope you enjoy for many years to come.
Hi Kevin,
Thank you so much for your 5 star rated review and photos, your Mauritius bistro set looks lovely sitting along side your dining set. We hope you enjoy your new garden furniture for many years to come.
Hi Gary,
Thanks for your 5 star rated feedback. We're really pleased to hear you're happy with your new Truro parasol which we hope you enjoy for many summers to come.
Product reviews
Date of purchase: 11/08/2025
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DE
David Ellis
Feefo Verified
Wakefield
10 months ago
What David Ellis said about JB Furniture:
First class............... very customer focused
Diane
JB Furniture
10 months ago
Hi David,
We appreciate you taking the time to share/give feedback. We're delighted to hear you're happy with your new Portofino sofa set along with the overall first class service you received from both our sales and delivery teams. We hope you enjoy your new garden furniture for many years to come.
From delivery to rectifying a small issue quickly, excellent customer service, thank you
Diane
JB Furniture
11 months ago
Hi F,
Thanks for taking a moment to share your experience. We're thrilled to hear you're happy with your new glow parasol along with the overall excellent service you received from both our sales and delivery teams. We hope you enjoy your new parasol for many summers to come.
Product reviews
Date of purchase: 28/07/2025
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Trusted Customer
Feefo Verified
11 months ago
Excellent service, quick delivery and Amber very helpful and friendly
Diane
JB Furniture
11 months ago
Hi D,
Thank you for taking the time to write a 5 star rated review. We're really pleased to hear you're happy with your new Athen furniture set which we hope you enjoy for many years to come.
Very good.
Showroom staff friendly and helpful.
Delivery driver very helpful and more than happy to help put in right place.
Diane
JB Furniture
11 months ago
Hi Colin,
We appreciate you taking the time to give feedback. We're delighted to hear you're happy with your new Challenger parasol which we hope you enjoy for many summers to come.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
