WE pride ourselves on our customer service - if you feel there's anything we can do to improve our service, please do get in touch and let us know.
Kind regards
James Alexander Customer Services
Product reviews
Helen
James Alexander Clothing
1 year ago
We are sorry you have been disappointed with your garment. Some shedding can be expected from natural fibres. Once these stray fibres have been removed, the issue should cease. If you’d like to return the garment to us, our designer can have a look at it for you. We are happy to remove any further shedding for you and return the garment to you, if this is suitable.
Kind regards
James Alexander Customer Services
Date of purchase: 19/11/2024
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Mrs Eastwood
Feefo Verified
Broomfleet
1 year ago
What Mrs Eastwood said about James Alexander Clothing:
Bringing you the world's finest fibres.
Our collection of luxury knitwear and accessories are all crafted from the world's most exquisite natural fibres. All of our knitwear is designed in-house and we take the utmost care and pride in hand-selecting accessories from carefully selected suppliers to bring you garments that not only feel luxurious but will last a lifetime.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Bringing you the world's finest fibres.
Our collection of luxury knitwear and accessories are all crafted from the world's most exquisite natural fibres. All of our knitwear is designed in-house and we take the utmost care and pride in hand-selecting accessories from carefully selected suppliers to bring you garments that not only feel luxurious but will last a lifetime.