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James Alexander Clothing Reviews | Customer Service Reviews for https://www.feefo.com/reviews/james-alexander-clothing | Feefo

Displaying all 317 reviews

Trusted Customer

5 days ago

Date of purchase: 16/05/2025

For heavens sake

Don't like these questionnaires Won't participate again

Helen

James Alexander Clothing

5 days ago

Sorry to hear you are unhappy with the review emails. These are automatically generated by Feefo. If you have another come through, there is an unsubscribe option on the email, if you tick that, this will prevent future review requests coming though. Kind regards James Alexander Customer Services

Trusted Customer

5 days ago

Date of purchase: 21/05/2025

Red cashmere socks for warmth and comfort

Good service always from James Alexander

Product reviews

Mrs Desbrow

Dover

1 month ago

Date of purchase: 29/04/2025

What Mrs Desbrow said about James Alexander Clothing:

Good service

Product reviews

Mrs Watson

Wigan

1 month ago

Date of purchase: 03/05/2025

What Mrs Watson said about James Alexander Clothing:

Excellent service.

Prompt and reliable always.

Product reviews

Trusted Customer

1 month ago

Date of purchase: 22/04/2025

Overall it is a bit expensive

Fantastic

Helen

James Alexander Clothing

1 month ago

Thanks for your feedback. We understand price is an important factor and always aim to provide value through the quality of the products and the service we provide. Do keep an eye out for our sales promotions as they offer the same great quality at a reduced price. Best wishes James Alexander Customer Services

Trusted Customer

1 month ago

Date of purchase: 23/04/2025

Service very good

Phone staff pleasant.

Product reviews

Helen

James Alexander Clothing

1 month ago

Thank you for your feedback — we really appreciate you taking the time to share your experience. We understand how important comfort is and we want you to know that we’re actively working on an updated version for our Autumn/Winter 2025 collection. The new design will address exactly this issue, with a focus on improved softness and a more refined thickness for better wearability. Thank you again for your honest input — it genuinely helps us make our products better. James Alexander Customer Service Team

Mrs Wilson

Burwell, Cambridge

1 month ago

Date of purchase: 25/04/2025

What Mrs Wilson said about James Alexander Clothing:

Gilets - very useful garments, for those not so warm, not too cold days

Very satisfactory

Product reviews

Trusted Customer

1 month ago

Date of purchase: 25/04/2025

Prompt delivery

Efficient and prompt delivery.

Trusted Customer

1 month ago

Date of purchase: 09/04/2025

Merino Wool Pop Socks

James Alexander is great to use online. Ordering was easy, Delivery was prompt and on time. I didn't need to return anything so have no experience of that but I have confidence it would be as good...

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Product reviews

Trusted Customer

1 month ago

Date of purchase: 03/04/2025

I have sent this scarf to a relative in USA. So I can’t judge the quality of this product. It looks ok.

Not received a review invite?

About James Alexander Clothing

Bringing you the world's finest fibres. Our collection of luxury knitwear and accessories are all crafted from the world's most exquisite natural fibres. All of our knitwear is designed in-house and we take the utmost care and pride in hand-selecting accessories from carefully selected suppliers to bring you garments that not only feel luxurious but will last a lifetime.

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01908 523150

Unit 6 Fernfield Farm, ittle Horwood, Milton Keynes, MK17 0PR, United Kingdom

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James Alexander Clothing Reviews

Gent's Mohair Bed SocksMore reviews of this product (16)View product websiteI use them not my husband They do the job of keeping circulation in feet as I have poor circulation lose enough not to leave imprints on skin but do no slip off. Definitely a Red Sock Girl. ...Read all

MULTI POCKETED LEATHER BAGMore reviews of this product (2)View product websiteGood for travelling and knowing where everything is.

Ladies Sheepskin SlippersMore reviews of this product (11)View product websiteVery cosy, warm and attractive looking. This is the third pair I have bought, which I think speaks for itself! Would recommend.

Ladies Mohair Bed SocksMore reviews of this product (14)View product websiteToo thick and itchy.

Mohair Longline GiletMore reviews of this product (3)View product websiteYes I'm delighted with my gilet. I've been looking for one for ages to replace a a much loved but getting rather worn one. The new one is the right length (most others are waistcoats rather than...Read all

Merino Pop SocksMore reviews of this product (4)View product websiteThese Pop Socks are excellent. Made of Merino Wool makes them very warm. they are a nice comfortable fit, less bulky than socks and really look forward to wearing them in the winter. James Alexander...Read all

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