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Helen
James Alexander Clothing
5 days ago
Sorry to hear you are unhappy with the review emails. These are automatically generated by Feefo. If you have another come through, there is an unsubscribe option on the email, if you tick that, this will prevent future review requests coming though.
Kind regards
James Alexander Customer Services
Thanks for your feedback. We understand price is an important factor and always aim to provide value through the quality of the products and the service we provide. Do keep an eye out for our sales promotions as they offer the same great quality at a reduced price.
Best wishes James Alexander Customer Services
Thank you for your feedback — we really appreciate you taking the time to share your experience.
We understand how important comfort is and we want you to know that we’re actively working on an updated version for our Autumn/Winter 2025 collection. The new design will address exactly this issue, with a focus on improved softness and a more refined thickness for better wearability.
Thank you again for your honest input — it genuinely helps us make our products better.
James Alexander Customer Service Team
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Mrs Wilson
Burwell, Cambridge
1 month ago
Date of purchase: 25/04/2025
What Mrs Wilson said about James Alexander Clothing:
James Alexander is great to use online. Ordering was easy, Delivery was prompt and on time. I didn't need to return anything so have no experience of that but I have confidence it would be as good...
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Trusted Customer
1 month ago
Date of purchase: 03/04/2025
I have sent this scarf to a relative in USA. So I can’t judge the quality of this product. It looks ok.
Bringing you the world's finest fibres.
Our collection of luxury knitwear and accessories are all crafted from the world's most exquisite natural fibres. All of our knitwear is designed in-house and we take the utmost care and pride in hand-selecting accessories from carefully selected suppliers to bring you garments that not only feel luxurious but will last a lifetime.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Bringing you the world's finest fibres.
Our collection of luxury knitwear and accessories are all crafted from the world's most exquisite natural fibres. All of our knitwear is designed in-house and we take the utmost care and pride in hand-selecting accessories from carefully selected suppliers to bring you garments that not only feel luxurious but will last a lifetime.