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itravel2000.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/itravel2000 | Feefo

Displaying all 59,713 reviews

Trusted Customer

Peterborough

10 years ago

What Trusted Customer said about itravel2000.com:

Trip to Huatulco Mexico

We Booked our trip with itravel2000 for April 2015 . The service as always was the best . Shawn Siddiqi was the agent that took care of us. He was very knowledgeable and informative he made sure...

Trusted Customer

Cambridge

10 years ago

What Trusted Customer said about itravel2000.com:

ladies baseball team gone wild in Varadero Cuba

We booked thru I travel for 8 women, we had a fantastic time, our service was a great experience and would certainly use ITravel again to book future trips. A few coupons to help save us a few bucks...

Trusted Customer

10 years ago

What Trusted Customer said about itravel2000.com:

Amazing!

Fast, helpful, professional! Booked our trips with ease! Have used many times and would use again!

Trusted Customer

10 years ago

We wont be back....

We travel a fair bit, one or two 7-14 day trips per year. We had been using you guys and received a "special discount offer" in the mail a few months back. The letter said we could save $260/person...

Customer Care

itravel2000.com

10 years ago

Thank you for your feedback. The invoice number appears to be for a flight that you have booked, the discounts were only applicable on pre-packages with itravel2000. We understand there is an asterisk * next to the discount amount and a note that says per person. This is absolutely a printing error and the discounts are per booking. I completely understand your concerns but we are not able to offer any refunds, in the event of printing errors, we do reserve the right to revise or with draw these codes at any time with out prior notice. We sincerely apologize about any inconvenience this may have caused. Regards, Customer Care Team

Trusted Customer

10 years ago

WOW are you for real??? First the flight you saw booked was a different booking, this was a $5000 Mexico vacation was trying to book (booked it with a competitor after). Second, I don't care if it was "a printing error". When a price is posted on marketing material it should be honoured, unless you're looking to lose customers. Last, why the hell would you post this reply basically calling me stupid and defending your poor company policies? NO REPLY would have been better! Now you've annoyed me to the point of going out of my way to spread my story or iTravels poor customer service. Not only will I take my $5000-$10000/year of vacation money somewhere else, now I plan to bash you to everyone who will listen. You have a lot to learn about customer service....wow.

Trusted Customer

10 years ago

Great service

I always book with I Travel and I never have been disappointed. All of their staff have been very helpful.

Trusted Customer

10 years ago

Cozumel vacation

Great customer service. E-tickets were not delivered within timeframe initially stated. I contacted the company and they emailed them to me within 20 mins. Great work!!!!

Trusted Customer

10 years ago

Trip to Los Cabos Mexico

great service and follow up

Trusted Customer

10 years ago

Hotel stay

We had your agent Ashley book a hotel stay for us. we got a great rate and excellent service, as always.

Trusted Customer

10 years ago

Trip to Grand Bahamas

ITravel 2000 were easy to book with.

Trusted Customer

Trenton. Ontario

10 years ago

What Trusted Customer said about itravel2000.com:

Barcelo Puerto Plata

Excellent trip 5th trip we have booked with Itravel 2000 and will continue booking with them

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