How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

itravel2000.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/itravel2000 | Feefo

Displaying all 59,713 reviews

Trusted Customer

Cochrane, Alberta

10 years ago

What Trusted Customer said about itravel2000.com:

Trip plans

We have booked through I Travel for over 10 year so. We have one agent we deal with Pat Suckling and she is awesome. All of the rest of the staff have always been able to answer any questions we have...

Trusted Customer

10 years ago

Sorela Mella @ iTravel2000

Knowledgable, friendly and fast!

Trusted Customer

Toronto

10 years ago

What Trusted Customer said about itravel2000.com:

Feb Cayo coco

Was disappointed that the website promised deals that were in fact sold out. When we rang we felt pressured to book without being able to research locations. We did have a lovely holiday and were...

Trusted Customer

10 years ago

Also We were not advised about the airport tax and were EXTREMELY frightened when leaving Cuba as we had no money left

Customer Care

itravel2000.com

10 years ago

Hello, We apologize for the experience you had. Thank you for your feedback, it is important and corrective measures will be taken as needed. Glad to hear you were able to enjoy your vacation. Regards, Customer Care Team

Trusted Customer

Orangeville Ontario

10 years ago

What Trusted Customer said about itravel2000.com:

Trip to Cuba

your travel advisor Joe was a greatr help to us and we really appreciated his assistance .My wife and I have been using itravel for a number of years and do not intend to go on...

Trusted Customer

10 years ago

Quebec Company?

My wife and I were very disappointed with our last experience with I Travel 2000. If I had known that we were dealing with a company out of Quebec I would have used another company. We hated the...

Customer Care

itravel2000.com

10 years ago

Hello, Thank you for your feedback and we are sorry to hear about your experience. Please be advised itravel2000's head office is in Mississauga, Ontario but we do have an office in Quebec as well. The invoice you have provided is for a flight only booking. If you wish to have your package vacation looked into and escalated with the operator and hotel please send, with your package booking number, a detailed email of your experience to customerservice@itravel2000.com so it can be investigated with all parties involved. Regards, Customer Care

Trusted Customer

10 years ago

Excellent service

Raj provided excellent customer service as usaul

Trusted Customer

10 years ago

Flawless and stress free travel

itravel2000 was excellent in providing all the required information. My agent took the time to explain the procedure as this was my first vacation with them. She made it very clear was was to happen,...

Trusted Customer

10 years ago

Trusted Customer

10 years ago

For the last 10 years I have been a very satisfied customer with itravel, whenever…

For the last 10 years I have been a very satisfied customer with itravel, whenever possible I always recomend their services to all my friends.

Trusted Customer

10 years ago

Call Centre Booking Review

Joe Pezullo was extremely informative, professional and efficient! We will definitely book with Joe in the future!

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo