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itravel2000.com Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 59,717 reviews

Trusted Customer

11 years ago

Cuba 2015

I've had better expierences with itravel booked many trips with them, last was least impressive considering they launched a promo one day after I booked and did not extend promo to me...not impressed...

Customer Care

itravel2000.com

11 years ago

Thank you for your feedback. Our records indicate you were given a discount of $50 by your travel agent. Moreover, the discounts are not combinable with any other promotions we may have had. Looking forward to serve your future travel needs. Regards, Customer Care Team

Trusted Customer

11 years ago

Disappointed

We booked a 5 night cruise from itravel2000 for our 10 year wedding anniversary. Almost half our trip was covered using Petro Points. This points program was a very good and easy transaction. ...

Trusted Customer

11 years ago

Good

Trusted Customer

11 years ago

Terrible Policy

Booked 2 flights on one booking - Bangkok to Delhi, and Delhi to Kathmandu. After flying to Delhi, I decided I didn't need to fly to Kathmandu, so tried cancelling it. Apparently, since I used one of...

Customer Care

itravel2000.com

11 years ago

Dear Andrew, Thank you for your feedback. We would like to advise that the terms and conditions are set up by the airlines, as per their policy the ticket can not be used of sequence nor can be cancelled for a credit or refund for the unused portion. We apologize about any inconvenience this has caused. Regards Customer Care Team

Trusted Customer

11 years ago

Apology not accepted until appropriate actions are made to rectify the problem.

Trusted Customer

11 years ago

What Trusted Customer said about itravel2000.com:

Honduras

Awesome!

Trusted Customer

11 years ago

What Trusted Customer said about itravel2000.com:

no help after booking

No problem with the booking, but basically didn't help us after a problem came up with the vacation useless if you have a problem. There was no follow up with our issues.

Customer Care

itravel2000.com

11 years ago

Dear Mr. Peter Horns, We are very sorry to learn about your experience. Please email us your concerns at customerservice@itravel2000.com so we can look into this further for you. Regards Customer Care Team

Trusted Customer

11 years ago

We received wrong information from travel agent. She booked us into the wrong resort. When…

We received wrong information from travel agent. She booked us into the wrong resort. When she tried to fix it - we were not refunded the full amount as was promised since it was an agent error. ...

Customer Care

itravel2000.com

11 years ago

Dear Cynthia, Thank you for your feedback. We are very sorry to learn about your experience. In order to further assist you, may we please request to send us an email at customerservice@itravel2000.com. Regards Customer Care

Customer Care

itravel2000.com

11 years ago

Trusted Customer

Toronto

11 years ago

What Trusted Customer said about itravel2000.com:

Easy & Informative Booking

I explained what I was looking for and as well my budget and the agent, Percy Joseph, was very helpful, informative & very pleasant and professional. You can tell he enjoys his job @ Itravel2000.

Trusted Customer

11 years ago

no prob

Trusted Customer

11 years ago

ottawa may 2015 trip

booked with WestJet - service is great and legroom is actually comfortable. I always book through Itravel and have always had speedy fantastic service from them

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