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itravel2000.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/itravel2000 | Feefo

Displaying all 59,713 reviews

Trusted Customer

10 years ago

Always good

Agents are usually knowledgeable about the resorts and flight details. Theya re always friendly and helpful. They are quick to get you the information you need along with your e-tickets. We have...

Trusted Customer

10 years ago

Excellent Service - Vikas is GREAT!

I have used itravel to book most of my vacations and flights for the past 8 years. I deal with Vikas Malhotra and he is nothing short of amazing! He gets me the lowest prices, and even can sometimes...

Trusted Customer

10 years ago

What Trusted Customer said about itravel2000.com:

Amazing site to book your vacation!!

Booked many vacation packages with ITRAVEL and was never disappointed. They provide amazing service and great deals. Definitely, my next vacation will be booked with ITRAVEL.

Trusted Customer

10 years ago

As always, they were great to deal with and no surprises.

Trusted Customer

10 years ago

What Trusted Customer said about itravel2000.com:

Disorganized and Confused

After booking my all-inclusive vacation I wanted to select our seats in advance. I was told by the agent I would have to contact Air Canada Vacations directly. After spending an hour on hold with Air...

Customer Care

itravel2000.com

10 years ago

Dear Mrs. Jasmine Finch, We are sorry to hear about your experience. Your feedback is very important to us and corrective measures will be taken as needed. Hoping that you were able to enjoy other elements of your vacation. Regards, Customer Care Team

Trusted Customer

Wasaga Beach

10 years ago

What Trusted Customer said about itravel2000.com:

Vikkas Malhotra

I have dealt with Vikkas for years and he is the only agent I use.

Trusted Customer

10 years ago

Cuba 2015

I've had better expierences with itravel booked many trips with them, last was least impressive considering they launched a promo one day after I booked and did not extend promo to me...not impressed...

Customer Care

itravel2000.com

10 years ago

Thank you for your feedback. Our records indicate you were given a discount of $50 by your travel agent. Moreover, the discounts are not combinable with any other promotions we may have had. Looking forward to serve your future travel needs. Regards, Customer Care Team

Trusted Customer

10 years ago

Disappointed

We booked a 5 night cruise from itravel2000 for our 10 year wedding anniversary. Almost half our trip was covered using Petro Points. This points program was a very good and easy transaction. ...

Trusted Customer

10 years ago

Good

Trusted Customer

10 years ago

Terrible Policy

Booked 2 flights on one booking - Bangkok to Delhi, and Delhi to Kathmandu. After flying to Delhi, I decided I didn't need to fly to Kathmandu, so tried cancelling it. Apparently, since I used one of...

Customer Care

itravel2000.com

10 years ago

Dear Andrew, Thank you for your feedback. We would like to advise that the terms and conditions are set up by the airlines, as per their policy the ticket can not be used of sequence nor can be cancelled for a credit or refund for the unused portion. We apologize about any inconvenience this has caused. Regards Customer Care Team

Trusted Customer

10 years ago

Apology not accepted until appropriate actions are made to rectify the problem.

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