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itravel2000.com Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 59,717 reviews

Trusted Customer

11 years ago

Excellent contact at ITravel2000

Ashley Warr was truly amazing. She did not only book our trip but she also managed to arrange for a Holiday Inn stay at the airport for us after it was declined by the department that handles hotel...

Trusted Customer

11 years ago

THE PERSON WHO HELPED US BOOK OUR TRIP WAS VERY KNOWLEDGABLE AND GAVE US GOOD…

THE PERSON WHO HELPED US BOOK OUR TRIP WAS VERY KNOWLEDGABLE AND GAVE US GOOD ADVICE - THE RESORT WAS PROBABLY THE BEST WE HAVE STAYED AT , ESPECIALLY WHEN YOU CONSIDER THE COST . The paper work came...

Trusted Customer

11 years ago

Good service before the deal, after it is kind of harder to have an answer

Trusted Customer

11 years ago

Cuba Trip 2015

My experience with itravel was superb A1 the rep Shetty Seetaram that I was working with went over and beyound he came in on his day off to assist me with a change that needed to be made. I have...

Trusted Customer

11 years ago

All good

No issues with booking..all went smoothly

Trusted Customer

Toronto Canada

11 years ago

What Trusted Customer said about itravel2000.com:

I bought vacation with direct fly to Panama. But you changed it to flight with stop…

I bought vacation with direct fly to Panama. But you changed it to flight with stop to Cuba and back stop in Jamaica. In stop in Jamaica we were feed after 7 hrs waiting. We were not compensated...

Customer Care

itravel2000.com

11 years ago

Hello, Thank you for your feedback. While we understand that schedule changes are not good news, the timings and routing are under the control of the airline. The airline and tour operator are able to change the pre set schedule at their discretion. We do apologize that this change impacted your vacation and hope you were able to enjoy the other aspects of your vacation. Regards, Customer Care Team

Trusted Customer

11 years ago

nightmare

the price was ok, the lady spoke very little english. When we arrived at the airport, one of the names was wrong on the airline ticket. We almost missed our flight, as we had to find an AirCanada...

Customer Care

itravel2000.com

11 years ago

Hello, Thank you for your feedback. We do apologize that your booking experience with us was not as expected. Your feedback will be shared and the appropriate action taken. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Regards, Customer Care Team

Trusted Customer

11 years ago

The service was excellent.

Trusted Customer

11 years ago

Booking a flight to St. John's

Service was good. The only issue I had was that I was not able to use my petro points card as my name on the card did not match my name on my credit card (one is in my maiden name and the other is my...