The service was excellent. The agent was very efficient and had us booked in no time. We would definitely book with Itravel2000 again
0
Share
Trusted Customer
11 years ago
standard service, got what I needed, nothing memorable expect that their discount only counts for…
standard service, got what I needed, nothing memorable expect that their discount only counts for vacations and that was not clear until after I purchased from them on that promotion.
0
Share
Trusted Customer
11 years ago
The representative was quick to reply and accommodate any requests.
The representative was quick to reply and accommodate any requests.
0
Share
Trusted Customer
11 years ago
Customer service
We have always received great customer service from itravel2000. From booking, to call backs to advice and overall pleasant people to speak with. We will continue to use their service in the future.
0
Share
Trusted Customer
11 years ago
Great Time
We had a great time, absolutely would recommend.
0
Share
Trusted Customer
11 years ago
Riu - Ocho Rios
Very pleased with customer service, all our concerns were promptly taken care of.
0
Share
TC
Trusted Customer
Vancouver
11 years ago
What Trusted Customer said about itravel2000.com:
Very Friendly and easy to work with. Great communication with staff
Very Friendly and easy to work with. Great communication with staff
0
Share
Trusted Customer
11 years ago
Perhaps the worst customer service in the industry
They changed my flights on a three night trip which effectively eliminated 1.5 days of vacation.
Offered no solution other than 'too bad, we are allowed to do this'.
Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for your feedback. While the flight schedules are in the control of the airline and can be changed as per their discretion we do understand that these changes are not good news. We do regret to hear that this change impacted your experience with us. We do strive to provide the best service and are truly sorry if you feel that you did not receive that.
Regards,
Customer Service Team
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..