It was OK, about what you would expect...could have easily booked online and obtained the same satisfaction.
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Trusted Customer
11 years ago
STAY AWAY FROM THE CASINO, Nice Resort, Food Good, Room Good, Good number of staff
I'll start with the Bad . . . STAY AWAY FROM THE CASINO !!!! The casino is a Great Big Scam !!! When I first got to the casino they offered us free money to play this game where you use a long pole...
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Trusted Customer
11 years ago
Very good service
Very good service
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Trusted Customer
11 years ago
Bella sango sales rep
Very nice sales rep. Always there to help, always there answering all our questions.
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Trusted Customer
11 years ago
firsttimelssttime
Not overly impressed. Booked a trip honeymoon to be exact. After booking found out some horrible things about the hotel they had arranged. Called back and asked to change hotels to another one with...
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Customer Care
itravel2000.com
11 years ago
Hello,
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that.
Regards,
Customer Care Team
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Trusted Customer
11 years ago
Not satisfied.
Agent was not helpful in sorting out an issue. Group booking was disorganized and seats were not together as promised. Each of us were scattered throughout the plane. Would not recommend this company...
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Customer Care
itravel2000.com
11 years ago
Hello,
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that.
Regards,
Customer Care Team
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Trusted Customer
11 years ago
Helpful once I got someone.
I had to explain my situation three times and was transfered twice, but once I got to the right department, the lady was very nice and competent and was able to help me do what i needed and answered...
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Trusted Customer
11 years ago
Iberostar Laguna Azul is a place to go
Iberostar Laguna Azul resort in Varadero , Cuba is a beautiful resort located on a long and wide spacious and clean beach. BEAUTIFUL! When my husband and I arrived at the hotel, we were really...
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Trusted Customer
11 years ago
Booking with itravel2000 was quick and easy and the prices found on that web side were one of the best. We recommend itravel2000 to book your holidays.
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TC
Trusted Customer
11 years ago
What Trusted Customer said about itravel2000.com:
Worst Vacation EVER
SunWing Flight 300
Toronto, Canada to Santa Clara, Cuba
Memories Resort, Santa Maria, Cuba
March 7 through March 15, 2015
Lynn Marie McAllister
Rose Hulme
To Whom It May Concern:
RE:...
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Customer Care
itravel2000.com
11 years ago
Hello,
Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We do see you have been in touch with our Customer Service department and will share your comments with them.
If possible, we would also like to get your feedback specifically on the service you received from us – your experience booking your vacation either through our website or with one of our Travel Experts. This information would go a long way in helping us further improve our offering.
Thank you in advance for your assistance!
Regards,
Customer Care Team
Customer Care
itravel2000.com
11 years ago
Hello,
We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below.
Thank you for your comments and time, it is greatly appreciated.
Regards,
Customer Care Team
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..