I redeemed my Petro-Points for an itravel2000 gift card which turns out to not actually be a gift a card but some kind of weird promise to refund your credit card some 6 weeks later. But instead of...
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Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for your feedback. We are sorry to hear the Petro Vouchers impacted your experience with us. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that.
Regards,
Customer Care Team
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Trusted Customer
11 years ago
Cuba vacation
This is the second time I used itravel2000 service. Both times I had an excellent experience. Booking was prompt and didn't have any issues with my trip. I will definitely use itravel2000 service for...
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TC
Trusted Customer
Toronto
11 years ago
What Trusted Customer said about itravel2000.com:
Flight Booking Pleasure!
Simple, Easy, Quick and Great Price!
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Trusted Customer
11 years ago
Have booked many times, most agents are knowledgeable and friendly.
Have booked many times, most agents are knowledgeable and friendly.
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TC
Trusted Customer
Nova Scotia
11 years ago
What Trusted Customer said about itravel2000.com:
Great! Customer Service
Our trip was fantastic ! ITravel helped us book our vacation we felt confident that everything would be fine .What a people person on the phone ,no rushing or trying to sell us items we didn't want ....
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Trusted Customer
11 years ago
Great Service - Great Deals
Always quick to respond and look after your concerns. Very responsive.
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Trusted Customer
11 years ago
Top Notch Service
I always book my flights with ITRAVEL2000. I have never had any regrets. I have dealt with various representatives and they all seem well trained and provide excellent service. I also like the...
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TC
Trusted Customer
Toronto
11 years ago
What Trusted Customer said about itravel2000.com:
Patient
The booking agent was very patient and thorough with our group booking. Excellent customer service.
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Trusted Customer
Bolton , Ontario
11 years ago
What Trusted Customer said about itravel2000.com:
Friendly
The agents I had the privilege to deal with, were friendly and knowledgeable. Thanks for many smooth vacations.
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Trusted Customer
11 years ago
Itravel2000
Everything went well for the ticket but had to wait over a month for reimbursement of Petro points money and had to make many phone calls
Customer Care
itravel2000.com
11 years ago
Hello,
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that.
Regards,
Customer Care Team
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..