What Gregory Van Woonsel said about Italian Breaks:
very reactive. Nice villa even if communication for some points (cleaning, products inside the house) could be better
Product reviews
Date of purchase: 31/05/2019
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Jeremy Bailey
Feefo Verified
6 years ago
What Jeremy Bailey said about Italian Breaks:
The company worked hard to help me identify a property that suited my needs. Unfortunately, some of the services in the property were not as expected.
Product reviews
Cristina
Italian Breaks
6 years ago
Dear Mr Bailey, thank you for your feedback. We are sorry that you did not find the house up to your expectations. We did indeed try to find you something suitable for your request that was within your budget, specifically, air conditioning. At the time of your booking we mentioned that Casa Mirra does not have air conditioning and we did say that, instead, we can provide you with an air cooler and fans, which we did. An air cooler, of course, will not be as effective as an air conditioning machine and you did encounter higher than normal temperatures this summer, which was unfortunate, however, I would like to point out that an air conditioning machine was never promised. We do hope you still had a nice holiday nonetheless. Best regards, Italian Breaks.
Date of purchase: 12/12/2018
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Trusted Customer
Feefo Verified
6 years ago
Cristina and Iuliana provided an equally professional and personal service.
The booking process was well handled and the staff were very helpful. Also, when we complained about the recurring water supply problem at Villa le Tore (La Novella) they responded promptly in...
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Product reviews
Cristina
Italian Breaks
6 years ago
Dear Mr Aitken, thank you for your feedback. We regret to see that you did not enjoy the villa fully. I know that there was an issue with the water being cut off for a few hours at the villa. We were notified, after your stay, by the local water board that at the time of your stay, there was unfortunately a shortage of water in the area, that affected most of Sorrento. As we did not hear from you at all during your stay, we presumed you were enjoying your holiday. For any issues at all, minor or otherwise, we always kindly ask our clients to contact us so we can make sure to fix them promptly. Best regards, Italian Breaks
Date of purchase: 15/02/2019
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Trusted Customer
Feefo Verified
6 years ago
Mail service og oplysninger omkring nødvendig info.
Cristina
Italian Breaks
6 years ago
Hi there. We're thrilled you had such a nice stay at Villa Piazza. We're looking forward to hearing from you again for your next holiday!
Product reviews
Cristina
Italian Breaks
6 years ago
Hi there. We're thrilled you had such a nice stay at Villa Piazza. We're looking forward to hearing from you again for your next holiday!
We just had a wonderful family holiday in Sorrento over Christmas, staying at Villa Agnello. The service I had from Iuliana at Italian Breaks was exceptional and helped to make the holiday the...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
